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Le Grande-Allee Hotel and Suites – reviews, photos

3.0 of 5
601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Hotel amenities
Le Grande-Allee Hotel and Suites
Ranked #54 of 92 hotels in Quebec City
3.5 of 5 stars 106 Reviews
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106 reviews from our community

    Trip type
Traveller rating
    31
    39
    18
    11
    7
Date Rating
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Charm and class abound”
4 of 5 stars Reviewed 3 January 2012

Small but stylishly appointed bedroom (huge bathroom!). Period building, but clean and well-maintained (like most in Quebec). Somewhat dated but perfectly functional amenities (e.g., tv, shower). A very busy street, brimming with night life, but inside was soothing, like a good bottle of red wine. Speaking of wine... make sure you pick up a good bottle at an SAQ before you get there because the choices at the local depanneur (90 second walk) are pretty slim... although the hotel concierge was quite happy to lend us a corkscrew! Also, be aware that this is an old city, short on parking-- be prepared to pay for it.
Overall I would recommend the hotel!

Room Tip: Rooms NOT on street side would be quieter.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
26 January 2012
Dear guest,
We're really pleased that you enjoyed your stay at our hotel Le Grande-Allée Hôtel & Suites. Thank you for taking some of your time to review our hotel. We are looking forward to welcome you again on your next visit to Quebec city!
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Sherbrooke, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful hotel, beautiful street, but close to clubs”
4 of 5 stars Reviewed 23 December 2011

This hotel is beautiful and the location is perfect for a getaway in Quebec City. La Grande Allée street is outstanding during the winter, especially during the Christmas period.

The hotel staff was very friendly and the rates were acceptable. We appreciated the European feel that the ‘’Le Rivoli’’ restaurant offers because of the age and conservation of the building.

You need to know that this hotel is located between two of Quebec’s hot clubs ‘’Chez Dagobert’’ and ‘’ Bar Chez Maurice’’. The location is perfect if you intend to go clubbing, but if you plan on a relaxing getaway, do not go there because it will be noisy until 4h in the morning.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
3 January 2012
Dear guest, thank you for your comment about our hotel. It is true that Le Grande-Allée benefits of a prime location on one of the most animated street of Quebec City and we are happy that this location helped enjoying your stay. We will be very happy to welcome you again in our hotel on your next visit in Quebec City.
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Very Small Room”
2 of 5 stars Reviewed 4 August 2011

This hotel has OK location. It is behind the quebec city parliament building and surrounding with nice restaurants, but it's outside of the old town, about 10-15 minutes walk from the old town center. Our room was very small - no closet. It was face to dumpster alley with no sun light. The staff who check us in was very rude. We asked for better room and she said to us "Well, you get what you paid..." I will not recommend anyone to stay there. You could get nicer and better location hotel inside of the old town.

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask yahoouser1 about Le Grande-Allee Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
24 August 2011
Dear guest, we are very sorry that the room you booked was not up to your expectations. Due to the fact that our building is almost 200 years old, we have a significant difference between our different room types and we make a lot of effort to commercialise these different room types as clearly as possible on our website. Also, performing a perfect service to our guest is one of our main priority and we are making the appropriate actions with all our team to make sure that every guest is treated in that manner.
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“Great hotel... But too close to a club.”
5 of 5 stars Reviewed 17 June 2011
1
person found this review helpful

This hotel was beautiful. The rooms are decorated nicely and felt like a home rather than a hotel. The only drawback was a nightclub that is directly across the street. The music started around 4pm and kept going until after 2am. Everything else was excellent.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Heatherlou23 about Le Grande-Allee Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
22 July 2011
Dear guest, thank you for taking the time to write your comment on TripAdvisor. We are happy to see that your experience in our hotel was great. The location of the hotel, as we mention on our website, is right in the action as it is directly located on the famous and fashionable Grande-Allée street. On your next stay at Le Grande-Allee Hotel and Suites in Quebec City, ask a room situated in the back section of the hotel for a more quiet night. We are looking forward to welcome you again.
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Vancouver
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good location, needs some improvements”
3 of 5 stars Reviewed 30 May 2011
1
person found this review helpful

This property is located right on the party strip and allows easy walking to everything that Quebec has to offer. For the location, we had a great rate.
The room was quaint with that old Quebec feeling, it had high ceilings & exposed brick. The walls are paper thin but that's typical at this style of hotel. There was a lot of furniture jammed into the room and it made it look poorly put together. However the bathroom was large and roomy. I did take a look at one of the jacuzzi rooms and they looked really great.
Check-in was slow (could have been the language barrier) and there was no help with the luggage. However, the check-out was very pleasant and the front desk staff was super helpful with restaurant and shopping recommendations! The free continental breakfast needs some work maybe just better presentation...

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kvan75 about Le Grande-Allee Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
8 June 2011
Dear guest, thank you for your comments, we take them very seriously. We will make sure that these points are improved for the benefit of our future guests. Again, thank you for these notifications, we hope to see you again on your next visit in Quebec City.
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Additional Information about Le Grande-Allee Hotel and Suites

  • Chateau Grande Allee
Address: 601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Price range (per night):* INR7,691 - 13,877

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