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BEST WESTERN Hotel l'Aristocrate – reviews, photos

3.0 of 5
3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
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BEST WESTERN Hotel l'Aristocrate
Ranked #19 of 92 hotels in Quebec City
4.5 of 5 stars 217 Reviews
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217 reviews from our community

    Trip type
Traveller rating
    86
    96
    24
    11
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Date Rating
Top Contributor
58 reviews 58 reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
“Best Western has come a long way - "a hidden gem" from a doubting Thomas”
4 of 5 stars Reviewed 31 January 2012

My experience growing up was very different for Best Westerns. They were always solidly functional, but lacked ambience, charm, amenities etc. I haven't stayed at one for years (about 20). Was I wrong. This newly renovated BW has very modern looking rooms, free WiFI, excellent location to the main drag (Laurier) and the Quebec Aquarium, and has an excellent restaurant attached. In fact, we went out to eat and the restaurant we went to was worse than the hotel restaurant. The rest of the hotel was very modern looking. No pool/spa/shops etc within the place, but that's not what we were there for - Carnavale, not being entertained by the hotel. The price? $107/night. That's crazy for a hotel room.

The staff were friendly, and can speak English. In fact, they really tried to make us feel comfortable in whatever language we chose.

It is rated as a 4 star, by the QC tourism board. It is deserving of the accolades. Well done guys. I highly recommend you.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pw0867 about BEST WESTERN Hotel l'Aristocrate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at BEST WESTERN Hotel l'Aristocrate, responded to this review
1 February 2012
Bonjour ‘’doubting Thomas’’,

Thanks very much for your complete review and all the team really appreciate to be part of ‘’a hidden gem’’.

We are pleased to have many guests discovering and enjoying our new décor and taking advantage of our competitive rates.

Thanks for your recommendation and hope to have the pleasure to welcome you again.


Carole Cote
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Very nice hotel for business”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This Best Western location went above and beyond my expectations. I recently spent 11 nights here on a business trip. I had room 242, which had a nice king size bed, balcony, really nice washroom, and a decent view of the bridges. Breakfeast at the restaurant downstairs was great. Free parking was nice. The daily paper and orange juice on the door was a nice touch. The decor of the room was very tasteful, along with the recent upgrades to the rooms and hallways. I will definetly be going back for any trips I take to Quebec city in the future. I have stayed at 3 Best Westerns over the past year, and this one is by far the best out of these!
The only things I could note are that this place could use a more modern computer in the lobby, would be nice if it had a gym, and if the HDMI input on the TV could be activated, that would be a great plus to have!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at BEST WESTERN Hotel l'Aristocrate, responded to this review
31 January 2012
Dear Sir,
Thank you very much for your awesome review and you can be assured that I will share your comments with all our team members. I am glad that you have appreciated our corporate packages with the delivery of the newspaper and orange juice as well as a choice of 4 different rewards programs.

For your information, the gym renovation should be done by mid-February and all our guests will then enjoy a brand new décor as well as brand new equipments. The next project is to install a new business center with all the appropriate facilities.

Thanks again for your comments and be assure that you are always welcome to the Aristocrate!


Carole Cote
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Windsor, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great place to stay in Quebec City”
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

The newly renovated Best Western Hotel l'Aristrocrate is above average in all categories. Check in/out was very fast and efficient. The rooms were spacious and wonderfully decorated. It is a very clean, modern-looking hotel. The attached restaurant was fabulous. We spent 4 nights there over the Christmas holidays. It is very close to shopping and restaurants and is only a 15 minute drive to old Quebec. Major highways are almost at their doorstep, but you can't tell that from the hotel. A very nice hotel that I would recommend to anyone visiting Quebec City.

Room Tip: The balcony rooms provide a spectacular view and give you a king-sized bed
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at BEST WESTERN Hotel l'Aristocrate, responded to this review
12 January 2012
Thank you for taking time to review our hotel and thank for your wonderful comments that I will share with all our team.

I am pleased that you have appreciated the quality of our services as well as our brand new décor.

Hope we will have the pleasure to welcome you again!


Carole Cote
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best bathrooms, cleanest rooms, and best bed ever.”
5 of 5 stars Reviewed 10 January 2012

When I arrived, it took less then one minute to check in, and the room was the best I have ever seen. I travel with best western every time, and this is the best one I have ever stayed at.
The bed was AMAZING and the wireless was very fast, and I never got booted off.
Checkout was somehow faster then checking in, and the staff were so kind I left with a very big smile.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CaroleCote, Director of operations at BEST WESTERN Hotel l'Aristocrate, responded to this review
12 January 2012
Dear client,

On behalf the Best Western Aristocrate team; thank you for your great feedback.

We are extremely proud to offer our clientele a great level of comfort and the goal of our team members is to make sure all our customers leave with ‘’a very big smile’’!

Thanks again and I sincerely hope to have the pleasure to welcome you again!


Carole Cote
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Gatineau
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Best Western Aristocrate Good Price/Excellent location”
4 of 5 stars Reviewed 5 January 2012

I have been to this hotel a couple of times and will definitively go back. The hotel has been refurbished and is located near Quebec bridge right at the entrance of the city. From there you have access to a huge shopping area (3 shopping centers in a row) as well as plenty of good restaurants. Commuting to the old Quebec area is also easy by city bus or personal car. Beds are very comfy! I will definitively go back.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CaroleCote, Director of operations at BEST WESTERN Hotel l'Aristocrate, responded to this review
30 January 2012
Bonjour,

Thank you for sharing your positive comments following your stay at our hotel.

I am pleased that you have appreciated our brand new décor as well as the comfort of our rooms.

It will be our pleasure to welcome you again!

Best regards from the Aristocrate,


Carole Cote
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Additional Information about BEST WESTERN Hotel l'Aristocrate

  • Best Western l Aristocrate
  • Best Western Quebec City
  • Quebec City Best Western
Address: 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
Price range (per night):* INR7,078 - 10,644

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