We stayed for two nights in September 2011 while on a coach tour of eastern Canada & The USA.
The rooms were very comfortable, clean.
The restuarant was offering all meal sat half price, it seem that this is a regular thing on a Monday night, and it was packed, the food was nice, and the service was good.
In the lower ground area beneath the restuarant is a Bar, which is very much like a student bar, very loud rock music, pool table and plastic darts, not really our thing.
Our favourite thing about the hotel was the Spa Area. with two Sauna's, a pool and a rest area including a swinging bed, with the background nosie of love birds in large cages around the area,Great!
I would recommend this hotel to all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 January 2012
Good day,
We thank you for your comment about our hotel. We take good note of all the comments in order to always improve our services.
We are happy to know that you enjoyed you stay in last September and that the services met your expectations.
The pool area is a must in the hotel and it is the perfect place to relax and have a great time in the tropic heat.
In hoping to welcome you again in our hotel.
Thank you,
Hotel Universel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC