This was my 2nd time here and I must confess, the 1st time I went I was really apprenhensive after seeing hotel from outside, the parking area and the hallways....but all was forgiven once I opened the door of my room, so much so, I didn't hesitate in going back. If you're a tourist, this probably isn't the place for you...but if you have a couple of place to go while in town..this is at the cross-section of every highway there is. If you're compimng from Montreal...2 minutes and you're on the bridge going home. Rooms are nicely renovated and large, free wifi..nothing lacking. If I was to nit-pick, here's a few things...went to 2 ice machines and neither worked...a simple sign saying "out of order, ice available on...." would have helped, instead I gave up. Nice tv's but bad reception. Ok inside pool but I guess they are required to have a lifeguard on duty...I would have like privacey but felt being watched. Good news I guess for those with children. Also the DND sign on door went ignored and I had maid knocking on my door wondering if I wanted room cleaned or not..luckily I was up at that point.
Anyway, nice rooms and convenient access to highways is how I would sum it up.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 November 2011
Dear Guest
I would like to thank you for taking the time to write a review concerning your most recent stay at our Hotel. I was happy to acknowledge that you appreciate your experience with us. I am glad also that you mentioned the accesibility of the hotel as we are close to all major highway, airport ,train and bus station. As per the building exterior is concerned we are planning to redo a complete face lift to the external structure as it certainly do not reflect the quality of our rooms recently renovated.As per the non respect of the DND we will adress the issue with the staff to ensure there is no reoccurence
Looking forward to serve you again
Eric Normand
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC