This hotel is typical of a 4 star chain hotel. The check-in area is formal. The rooms are well appointed and the beds are comfortable. The parking is expensive and there is no breakfast. The hotel is very tall. The front desk is on the third floor. If you have luggage, avoid the escalators and take an elevator to the third floor. Careful using the elevators past the third floor as they are specific. It is located at a very high point. The old town area is downhill, and then uphill on your return. That wasn't great with the icy sidewalks when I visited. Shovelling is not a high priority anywhere in town. The lounge was very comfortable and relaxing. The staff there was great as was the cheese plate. This is an ideal location for Carnivale.

We made the trip during the Christmas break of 2011. We called the hotel in advance of the arrival and asked them if they could upgrade us, and they did, to a room with a great view of Quebec city.

I had booked it through expedia for about $ 70 a night, and while I could have got cheaper hotels, I choose this for the proximity to the old city, which is within a 5 minute walk. I used the concierge for the car parking which was almost $ 25 per day with taxes.

Overall, the room and the bathroom were good and clean and had everything we needed.The room included free internet through the LAN. Wireless was extra, but I didn't need it. No noise issues. Their continental breakfast is good, but a bit pricey. We had most of our other meals in the Old City.

The front desk and conceirge were very helpful in giving us direction of how to navigate through the city, suggestions on where to eat and things to do during our time in Quebec. Check-in and Check-out was very smooth.

The overall experience was really good and I would stay there again.

(August 2011) The Delta Hotel is a great value in a very romantic (but pricey) city. For the value, the Delta was fantastic. I found it to be much lower in price than others close by. This is not a luxury hotel, but we found it a perfect spot from which to explore everything. I would mention that when I was booking, many trip advisor reviews said the Delta was far from Quebec City attractions and that the walking was strenuous, but we found the walking distance pleasant and manageable. In summer, make sure to get directions to the free Cirque du Soleil...it is magical. Also, make sure to eat at Bistro Sous le Fort... Fantastic!
Pros: Close to Old City
also close to modern area with bars and bakeries, etc.
A souvenir wine opener was in our room which we kept as a special reminder of our trip
Very, very comfortable bed... Like sleeping on a cloud

Cons: It's true, this hotel could use an update.
Our room smelled like cigarette smoke and windows do not open to let air in or out:( It was a non smoking room.

Cons

very nice hotel, looks like they are going to make a upgrade coming up in 2012. pet friendly for a very good price,nice breakfast buffet and very close to old quebec 5 min walk.
thanks to a manager of the hotel on duty on the 28/12/2012 i had my money back for a check out 1 day before,this was not possible with a supervisor on duty on the 26.