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Quality Suites Quebec City – reviews, photos

2.0 of 5
1600 rue Bouvier, Quebec City, Quebec G2K 1N8, Canada
Hotel amenities
Quality Suites Quebec City
Ranked #64 of 92 hotels in Quebec City
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    5
    13
    5
    4
    2
Date Rating
Geilenkirchen, Germany
Senior Contributor
40 reviews 40 reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Meet our expectation”
5 of 5 stars Reviewed 20 June 2011

We were greeted very late in the night by a very professional night shift receptionist. Check-in was a breeze and she ensure we were getting our Aeroplan miles credited and that our CAA membership was well registered. She was very pleasant and helpful.

Suites are huge and well appointed, even though furnitures are getting a bit old.

Hotel was very quiet and we got a very relaxing stay.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie Leclerc, General Manager at Quality Suites Quebec City, responded to this review
8 September 2011
Your comments are greatly appreciated ! We do trained our staff to be very guest focus and I am glad to ear that you received a very good service. Our job is to make your stay comfortable and enjoyable. Thank you.
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Northern California
Senior Contributor
47 reviews 47 reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
“A good value - Recommended”
4 of 5 stars Reviewed 16 February 2011

I was on a 3 day business trip and selected this hotel for its location near the airport and my business location. I had a suite with a king size bed and refrigerator. The bed was firm which I prefer. The room was huge as was the bathroom which has entrances from the living area and the bedroom.

The front desk staff is very friendly. I missed my connecting flight to Quebec City and called the hotel. They changed the dates of my stay without a fee, despite the late call.

The continental breakfast is nothing to write home about, but it is as advertised a continental breakfast. Since it is included in the low room price, this is not a complaint, just an observation.

For dinner there is a very nice restaurant a 5 minute walk away. Baton Rouge with a $25CAD fixed price menu that offers several choices and was also a good value.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
41 helpful votes 41 helpful votes
“Just terrible...”
1 of 5 stars Reviewed 7 November 2010

This place is not recommended. From the start, nothing but problems and inconvinience.

Check In- Check in was easy, but that was mainly because the hotel was VERY vacant.

Room:

-The room was dirty since the first time we entered. The carpet probably was never vacumed. There were crumbs, dust bunnies bigget then my fist, dubiouse "things", and who knows what else. There was paper ripped all over the floor, as well as MANY stains of different colour.

- The washroom was okay. Two doors that entered the washroom, so make sure to lock both. Nice full mirror on the door. It was clean, surprisingly. Single-ply toilet paper, so if your picky, head to one of the stores in the mall. The light was very bright, so it was annoying if you wake up in the middle of the night. Good water pressure in the shower. It was the only OKAY part of the room.

- The mini fridge wasn't very cold. So if you expect to keep any very perichable food, do not buy. We bough cold cuts and cheese, by two days, it would reek if you opened the fridge. The sink we had there was rusted and wouldn't turn on, i do not know if this is in the other rooms though.

- BEDS

Worst beds I have EVER experianced in a "hotel". The floor is a better option. The actual bed is very hard, BUT livable. if you expect to sleep on the pull-out coach, you mught as well book another room or hotel. The moment you sat down, you could feel every single little sring jab at you like they have knives. Once you get past the springs, you feel the wooden boards, one goes across the middle of your back, wich makes it impossible to find a comfy spot. By the end of the trip, my daughters needed therapy due to Extremly sore backs. BEWARE. It is also very hard to get the bed to "pop" out.

- There is free internet wich was convinient. We used it every night. Do not throw out the password. You have to re-enter it every time you go on it. We had to fish it out of the garbage when we realised it.

-Location: -The location is either good or bad depending on how you look at it. It is right beside the mall :) which was very nice to walk around after a day of sight seeing. It was right beside a baton rouge (very tasty) and an amazing chinese restaurant (just past wallmart) And there is a Wall Mart. It is very convinient if you forgot something at home. It was also close to the airport. The bad problem was that it was very far from downtown. A long car ride. This was very bothersome when you have to wake up earlier or go home earlier. Bad location in that respect. (Also near a Mcdonalds)

Breakfast - It was such a tiny room for the whole hotel. You were lucky if youmade it in there. It consists of muffins, bagels, cereal, fruit, coffee, tea, juice, milk, etc. The usual breakfast. If you do eat there, bring it back up to your room.

Overall it was NOT what we expected. It was not worth it for the price. HIGHLY overpriced. We were not happy at the end of the vacation and wished we stayed downtown, or elsewhere.

Good Luck!!

  • Stayed October 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Marie Leclerc, Manager at Quality Suites Quebec City, responded to this review
18 November 2010
I am very sorry to learn that the room was not in an excellent condition. We have an head housekkeper in site to ensure everything is clean and works properly in all rooms. We have staff on site 24 hours a day and it's our job to make your stay at your satisfaction. Our staff is trained to take care right away of any problem you may have. All our beds are brand new and this is the first bad comment we have about it. Our breakfast area is only 24 seats but because all our rooms are suites with kitchen area, most of our guest prefer to bring their breakfast in their room. We encourage our guest to give us comments about their stay and let us know if there is any problem during their stay. Our pledge is to make every guest happy and come to see us again. I appreciate your comments.
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7 helpful votes 7 helpful votes
“Great location - very confortable suite”
5 of 5 stars Reviewed 20 October 2010

Traveled with my husband on a short week-end getaway. Really like the location of this hotel with easy access to Old Quebec and near shopping. Good choice of restaurants nearby. The suite was large and confortable - ver y clean.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Val d'Or, Canada
1 review
“Clean and comfortable place.”
4 of 5 stars Reviewed 16 October 2010

I was in Quebec city for the first time for family reunion. Great service. The staff at front desk was very nice and helpful giving us directions how to go to the Old town. Our room was very spacious but the best thing was the ultra comfortable bed .

  • Stayed October 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Quality Suites Quebec City

  • Quality Inn Quebec City
  • Quality Hotel Quebec City
Address: 1600 rue Bouvier, Quebec City, Quebec G2K 1N8, Canada
Price range (per night):* INR7,078 - 9,753

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