We stayed at this Hotel for 1 night in mid/late May. The location in excellent and the price is quite good compared to other hotels in this part of town. The Hotel is essentially like a boarding house with 2 floors. There is no parking in front or on the street, so you have to double-park in the street, unload your luggage and then get it into the Hotel lobby. Then, you have to go park at the over night parking lot under City Hall...only about 5 min walk away.
The lobby is tiny and we were lucky since we were the only people checking in at that time. The front desk was very helpful, spoke excellent English and was very knowledgeable about the area. We asked for a room on the first floor since we did not want to lug our luggage upstairs. There is no elevator here, so you have to carry your luggage upstairs. You cannot expect the front desk to help either...this is not part of their job.
The parking is $14 extra (w/ tax) per day and it is about a 5 min walk away from the Hotel. When you have to check out, it's the same deal...go to the parking lot, get the car, double park, get all the stuff into it and get going.
The rooms are clean but very small. The heating is great since it is radiator heating (not blowing heat) and it works really fast since the room is small. There is no street noise, but the walls are thin and you can hear people coming in and out or walking on the second floor (or your own floor).
I am glad I stayed at this Hotel and it gave me a good idea of the 'Old City' of Quebec. I would recommend it to others since it is a great location. As long as you are OK w/ the little extras, then it should not be an issue.
The only issue was that they advertised wireless internet service which did not work effectively. We could only access 1 or 2 sites, could not check email and had to go down to City Hall Tourist Center to get wireless web service. There is no Business Center in the hotel. But there are internet centers only a few blocks away.
The best price one (if you have your own laptop) is the tourist info center where you can get unlimited service for only $2 CDN.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC