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Grand Times Hotel – reviews, photos

4.0 of 5
5100 Boul des Galeries, Quebec City, Quebec G2K 2M1, Canada
Hotel amenities
Grand Times Hotel
Ranked #27 of 92 hotels in Quebec City
4.0 of 5 stars 122 Reviews
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122 reviews from our community

    Trip type
Traveller rating
    45
    62
    9
    4
    2
Date Rating
Red Deer
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Nice place to stay”
5 of 5 stars Reviewed 6 October 2011

I choose this hotel based on the reviews of others and wasn't disappointed.
Pros:
• hotel is in a nice area
• great front desk service
• close to shopping (mall right across)
• attractive lobby with a lovely fireplace
• breakfasts are included
• super fast elevators
• quiet rooms
• good beds
• easy to adjust room temperature

Cons
• the location is out of the way and you need a car if you stay here
• breakfast is over by 9:30 a.m. on weekdays so if you want to sleep in, no brekie
• no restaurant

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tothelimit about Grand Times Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great, except for the styrofoam!”
3 of 5 stars Reviewed 3 October 2011

We stayed at Grand Times late September 2011. Modern, great rooms, clean. For the price, it was a great hotel, except for the styrofoam dishes provided with the included breakfast. It was so cheap that it melts when you put a hot toast in it! I would expect much better from a 4 star hotel. That is why I only give a note of 3.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Eladou about Grand Times Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda Lirette, Manager at Grand Times Hotel, responded to this review
11 October 2011
Thanks you for taking the time to write this review, we do appreciate it. Since 2008 we are serving breakfast in biodegradable dishes and we are proud to offert a free healthy continental breakfast to all our guests. This way, you can have a peaceful meal in a quiet environnement. We sure hope that we will welcome you again on your next trip in Quebec City
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Toronto
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Convenient - still disappointing”
3 of 5 stars Reviewed 25 September 2011

Good location; price was a good value ($125 per night), but this hotel have a big identity crisis - it is NOT a Boutique Hotel. They are trying very hard to mislead visitors with their "faux chic" and "faux trending" lobby... But once you passed that, you realized you are in hotel like Best Western or Holiday Inn.

Service and staff courtesy is at best "average"; yes they offer breakfast, with toast, mini travel sized industrial made jam, orange juice made from powder and coffee that make you declare Tim Hortons, "gourmet coffee"... Sure they advertised espresso available at the front desk.... For 4,95$ - highway robbery !!!

Ok, the lobby is interesting: nice fire place - but they should have invest less there and more in their rooms...

As for the room: mattress are too firm; there is no safety deposit box; no mini fridge; a plastic shower tub with a cheap shower faucet and below average pressure... And the AC, inefficient, noisy and VERY SMELLEY ... yuck.

If you are looking for a trendy boutique hotel, it is NOT the place; for one night value hotel: probably.

Shopping mall across the street and easy access from highway are probably their best features...

  • Stayed September 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montreal
1 review
1 helpful vote 1 helpful vote
“worst bed ever , i have staded at this hotel in the past i was satisfied when i came the last time , however this time”
1 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

has really changed the way i feel about this hotel we had a room who was supposed to have a queen size bed but it didn;t seem like one and the bed was slanted and extremeley uncomfortable we had the worst night ever sleeping in that and both of us woke up with the worst back acke , and the curtains were not closed properly so all the lights were coming in the room unable to sleep comfortably and when i went to give my comments about the room because we were in pain she answered me well we shall try to fix it so i asked to be compensated for the worse bad night with back pain she said i can't do anything about it so i will tell them to fix the problem that was it

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask anne-marie c about Grand Times Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roma
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Good value”
3 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

Grand Times Hotel is not in Downtown but in outskirts - few steps from Galeries, restaurants, supermarket and connections with the centre of the city. The hotel is nice, brand new furnished in modern style, rooms are spacious, comfortable and clean. Swimming pool is open till late and it's a way to relax after long walks, while fitness room is too small to deserve such a name. The staff is really kind, speaks both English and French, and gives useful information to move in town. Besides wifi, internet is free in 4 pc in the hall.
As regards breakfast, I think it is quite good but it should be enriched and be various.

Room Tip: Spacious, should be better enlighted.
See more room tips
  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ValeriaS_Roma about Grand Times Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda Lirette, General Manager at Grand Times Hotel, responded to this review
12 September 2011
We thank you very much for taking the time to write this review. We are proud to offer to all our guest a complimentary breakfast, wireless internet, parking and free local calls. We believe that having everything included in the rate that makes it a care-free staying. It is important for all our guests to have an unforgettable moment at Grand TIMES Hotel and it's a pleasure for us to help you to find exceptional locations and activities around our beautiful city!
We hope we will have the pleasure to welcome you again on your next trip in Quebec City!
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Additional Information about Grand Times Hotel

  • Hotel Grand Times
Address: 5100 Boul des Galeries, Quebec City, Quebec G2K 2M1, Canada
Price range (per night):* INR8,527 - 11,982

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