The experience was terrible! We we're greeted by a woman yelling "you can't park there" and it only went hill from there. We reserved a parking spot over a month ago but when we arrived, they gave away our spot. They have a ZERO cancellation policy...I don't know how they get away with that. They still managed to charge us for parking and try and tell us that was the quoted price without the parking spot...scam artists! Our room felt like a basement, the AC made weird noises, a little dingy for sure. Now the location is phenomenal...even with an awful hotel. Montreal made me forget all about the hotel problems...very charming city!
- Plateau Royale Hotel
