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Embassy Suites Montreal – reviews, photos

3.5 of 5
208 Saint Antoine Ouest, Montreal, Quebec H2Y 0A6, Canada
Hotel amenities
Embassy Suites Montreal
Ranked #23 of 169 hotels in Montreal
4.5 of 5 stars 420 Reviews
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420 reviews from our community

What travellers say about this hotel
  • Living room(18)
  • Very nice(16)
  • Notre Dame(14)
  • Free drink(12)
  • Full kitchen(10)
  • Great location(9)
  • Friendly and helpful(9)
  • Flat screen TV(4)
  • Front desk staff(4)
  • Happy Hour(3)
Traveller rating
    232
    145
    28
    6
    9
Only show reviews for Family (108) | Couples (145) | Business (93)
Date Rating
Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great service, great location”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

This Embassy Suites is probably different than others you may have visited. They all are good value, known for their spacy rooms, big buffet breakfast and happy hours. This is all of those things plus the service and location of the 5-star hotels nearby.

This location is in the downtown area, right on the edge of old town, providing an excellent location for business or leisure travel. The service is friendly, while being professional and effecient.

The informal restaurant is a good value, but there are also many alternatives of all types and prices within easy walking distance.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa
Senior Contributor
48 reviews 48 reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
“Very Happy”
5 of 5 stars Reviewed 26 January 2012

I got a rate of $149 which I think was a killer deal for what we got. The suite is huge and excellent for a longer stay or if you are doing work in your room or doing business. The living room opens to the kitchen and bar stools so a group of 4 or 5 could easily converse. The "custom" bathroom with the 2-person jacuzzi rocks. The cocktail reception is a nice touch, you get 2 free drinks per person per night, true there is really nothing in the way of finger food. We were able to exchange 5 drink coupons for a bottle of wine which we took up to our room to continue our business conversation. Not all the waiters were as friendly or accomodating, but overall service was good.
Personally, I thought breakfast was very good and I was impressed by the variety. I love the personalized omeletes but if you can't eat those every day, you can still have a beautiful breakfast. Over the usual toast and pastries there was yogurt, plenty of fruit, boiled eggs and cheese.
The location is perfect for tourists as it it right on the corner of Old Montreal. Good for business travellers too as it is very easy to access the Autoroute Ville-Marie. Parking is a nightmare and the hotel's rate was actually ok for the neighbourhood.
I've been to all the Hilton hotels in Montreal and this was the best one in my opinion.

Room Tip: Go for the "custom" bathroom for no extra charge you get a 2-person jacuzzi.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Senior Contributor
43 reviews 43 reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“Great Location; Comfortable Rooms”
4 of 5 stars Reviewed 25 January 2012

The room was very comfortable & very clean. The kitchen had a full size fridge, microwave & dishwasher. Utensils & plates are available upon request. There was a very good hot breakfast buffet included in the room price. The staff were very helpful, polite & professional. It was a very pleasant stay.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Wonderful Stay at a great hotel”
5 of 5 stars Reviewed 16 January 2012

The Embassy Suites is very well located. Close to the old city of Montreal, the Notre Dame Basilica and other major attractions. The hotel is extremely clean and the staff is very friendly. Thanks to Jeremie and Anita at the Front Desk and Amber in the restaurant for making our stay most enjoyable.

Room Tip: Room 1119 was very quiet and away from the elevators........ not a great view, though
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Don't waste your money on a suite with a kitchen.”
3 of 5 stars Reviewed 16 January 2012

We stayed at this property for business during the Montreal Auto Show. We requested a room with a kitchen expecting that we would be able to use it during our 5 day stay in order to avoid having to eat out constantly. We couldn't have been more disappointed with the 'amenities'.

I have stayed in many properties that advertised kitchens and in all but this one there were at least provided SOMETHING to cook with. There was not a scrap of cookware, knives to prepare food, cutting board, can opener, utensils or anything else one could use to prepare a meal. We called the desk and asked them to bring some cutlery and a dish so we could at least have something to eat with. Unfortunately the kitchen was not even equipped with dish soap to wash our plates! and the 'dishwasher' is NOT a dishwasher - it's just a decorative door that looks like one. This was a colossal failure as a kitchen and a waste of money for the company. If you plan to use the kitchen pack accordingly.

The bathroom was very large - unfortunately the space was wasted by the tub. The shower 'stall' reminded me of a locker room. It was absolutely tiny with no real space to do anything at all. Bathing in a big Jacuzzi tub daily is not only a waste of water but considering that the tub takes almost half an hour to fill it is also not practical when one is on a schedule.

As members of the honors program we were also provided with vouchers for the breakfast buffet. The quality of the food and service was lackluster. The 'cook to order omelet' was made with boxed egg product and the toppings were just dumped into the middle of the mass of egg without ever being cooked. The result was an omelet with raw crunchy filling in the middle - our associate was presented with one that was so undercooked it was running on his dish. The rest of the buffet was of the same quality and the staff were completely dis-interested in anything at all. The first day we were 'accosted' for our ticket and then not even provided with any instruction as to where we could find coffee, what was available, where it was..nothing. We sat for 5 minutes waiting for a server to come over but got nothing at all.

The location is nice, the bed was very comfortable. Everything else.. well, I wouldn't book the room again given the choice.

Room Tip: If you are planning to use the kitchen facilities bring everything with you from home because there...
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Embassy Suites Montreal

  • Montreal Embassy Suites
Address: 208 Saint Antoine Ouest, Montreal, Quebec H2Y 0A6, Canada
Price range (per night):* INR9,809 - 54,281

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