Booking this hotel was the biggest travel mistake I have ever made. It is one that you would only recommend to your enemies. Upon checking-in you are required to pay in full for your entire stay, before you see the room or are given the keys.
The room and bathroom are very dark even with all the lights on, what would you expect from low wattage 25w bulbs that have been installed to save electricity? Opening the blinds is not an option since the pedestrians at street level can see straight into your room.
On the first day of my stay, the room was very hot so I decided to open the window but had to immediately shut it because of the immense street noise. When I enquired about the air-conditioning the next day, I was told that the vent on the ceiling had to be opened up by turning it. I delegated this duty to my husband who is taller and was not afraid to climb on the chair. There are no controls for this air-conditioning.
The bathroom is disgusting. The floor of the bath-tub had black dirt on it and the floor tiles has grout so black, it is obvious that it has never been cleaned. The shower curtain is very dirty and in need of replacement, so too are the towels. I have never seen towels so worn that they become see-through and frayed at the ends. The toilet paper is hard and one-ply. The ones used in public washrooms are far superior than this. There was no box of facial tissues, even though the receptionist had confirmed its existence on a prior call to the visit. The bath soap is a tiny bit bigger than that of a Dentyne Ice gum, and is the same quality as laundry soap. There were only 2 towels in the bathroom for the 4 of us, because there is no shelf, hooks or extra towel bar to put the extra 2. After a request was made for the extra 2, I was scolded for asking for extra towels since the extra 2 should have been found on the dressing table beneath 4 drinking glasses.
The open closet is located at the end of the room with 4 plastic hangers, if you happen to want to hang anything besides your coat, then you would have to buy your own hangers.
The mattress on the bed is hard and the blanket and bedspread had holes in them, possibly made by a previous smoking guest. We found a bug on one of the beds, and another one on the lamp. We killed both, but could not have a restful sleep since we did not know what else was lurking in the dark room that we had not discovered yet.
It was an extremely noisy room, not just from the street traffic, creaking bathroom door, the corridor noise but the noise coming from overhead – constant footsteps, thumping, talking and things falling on the floor.
The television had cords dangling from it in all directions and if you wanted to plug your laptop to a wall outlet, then you have to climb on a chair and stretch over to it, since it was located over the closet, closer to the ceiling than the floor. There was a pedestal fan in the room that did not work, and should be removed since it was occupying valuable floor space.
The breakfast consisted of a tiny (7 oz.) cup of coffee and a croissant OR muffin, not both. I witnessed another guest about 6 feet tall and 300 lbs. asking for a coffee refill. He was scolded and made to understand that there was a limit of one cup per guest.
I paid $84 per night which was $84 too much. This room was so depressing that people should be paid to stay here instead! I now understand why you have to pay in full upon check-in, previous guests must have ran out after seeing the room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC