The hotel is almost hidden amongst the shops lining rue St Denis. We drove past it unknowlingly and had to navigate around one-way streets back to the hotel. Rue St Denis is quite busy so can be tricky to find parking when first checking-in. I was in a bit of a panic when checking-in as we were parked illegally and had 4 large bags plus hand luggage which we needed to offload to the room. The front desk attendant was very calming and helped in offloading the car with our bags before directing my partner to the parking lot around the corner. Whilst waiting for my partner to return, the front desk attendant was extremely knowledgeable and helpful in answering my queries regarding the local area.
The building is a converted house which has been tastefully renovated. We stayed in room 302, on the third/top floor which has a large courtyard. The room itself was quite spacious with a seperate living area, a bedroom and a large bathroom with a double shower, a heater and fan. The room was fitted with modern furnishings and heaters in the different living zones. The windows were able to be opened and appear to be double glazed, keeping the warmth in and the noise out.
The rooms are very clean, the cleaner did an outstanding job and has great attention to detail - she even folded my pj's!
The location was great, close to the train station, shops, restaurants, old Montreal and hospital.
Unfortunately my partner experienced extreme food poisioning the last night we were there and was rushed to hospital. Fortunately everything was ok an he was sent home a few hours later. The following morning the owner of the hotel gave me a call to check on us. He was extremely compassionate and understanding and told us to take our time on checking out and even offered to cook up fresh rice for my partner to eat so not to upset his sensitive stomach. I appreciated the support from the staff at Le Relais Lyonnais.
Our stay was great, wish we spent a few more days at this wonderful hotel!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC