here for 3 weeks i did the crystal hotel and Westin after my weekend at the W decided to stay there for the last week
positive: excellent personalised service ,Catherine at reception was so helpful and enthusiastic that i booked 5 more days
the doorman every day greeted me
people smiling
love that hotel!!
room service fast with very good service
good gym
love my room but it was a mega size room facing the park
negative: they should provide a coffee machine although they serve coffee in the hall in the morning you don't want to get dress to go downstair for a free coffee or pay like I did $17 for coffee room service
negative a bit noisy at weekend i think that the rooms are not so feel insulated
i will come back my overall experience was fantastic
p.s don't go to their Otto restaurant overpriced bad service and food average you could find so much better in Montreal because Montreal is such a gourmet city
- w Hotels Montreal
- w Hotel Montreal
