I was given an old room when I checked in. It was horrible with a murky smell that made me gag. The furniture were old and quite outdated. Because of the condition, I asked to change room. Nothing was available until the next day and with a slight increase in the room rate, I was put in one of their newly renovated rooms. The difference was literally night and day!! The first room I would give them a 1 star as it was pretty much a 2-star hotel quality. But the newly renovated room I would give a 4 stars! Dear hotel management, I sincerely hope that you have plans to renovate all the rooms soon. It really makes a huge difference and I look forward to the day that the renovation is complete.

Breakfast was good.

Good hotel for business traveler, excellent breakfast, nice pool and fitness room.
Staff are excellent.
Room are nice

I booked this hotel with some reluctance as a lot of reviews commented that it was old and in need of renovation etc. I was pleasantly surprised when we were checked into a room that was recently renovated and found the accomodations to be great! The lobby and common areas all looked new as well. It was convienient since the Atwater Metro stop was only a block away and other parts of downtown within a few minutes walk. The breakfast was comporable to the breakfast offerings that you have to pay for at a typically Marriott Courtyard hotel, so overall I was very pleased with this hotel.

Residence Inn Montreal West

Overall I had a very nice stay. Travelled with my wife and 3 kids aged 9 -13. The staff at check in was pleasant, efficient and very helpful since my French isn't good at all. We felt appreciated at all times.

Looking outside the building, the hotel has obviously been around for a long time. The rooms are updated, (or in the process of) but smaller then a lot of the residence Inns I've stayed in. Overall they're clean and functional for being retrofits. I like the balcony off of the sitting area. Some of the common areas, doors, and halls appear to require some TLC. That said, they're doing reno's and updates as of my stay dated Dec 18, 2011.

The pool was a bit cool, and there's no Hot tub. The change room had a dry sauna which was nice. There are balcony's surrounding the pool area, but it was well below freezing and we didn't venture out.

The breakfast buffet ("continental-plus" so to speak) was one of the best and most efficiently run I've visited. Great selection of food, fresh and very clean. The staff was excellent and their was ample seating.

Parking underground is nerve racking if you have a minivan as the ceilings are very low. Keep that in mind.

I'd stay again, and should be even better once the reno's are completed. The breakfast was worth it alone.