Our party of 3 adults and 2 children (3 & 5) stayed at this hotel/apartment from July 3, 2008 – July 10, 2008.
The good: Our Junior Deluxe Suite was very enjoyable, and I would probably stay here again. We were there for a week to see the sights. The room had a separate bedroom with non-locking sliding doors (opaque window panes), a sofa bed, a bathroom (with two entry points) and a full kitchen. Did I mention 2 televisions? Very handy to have with such diverse members of our family.
Check in was a little confusing, but ultimately quick and efficient. Although there is a sign that clearly says “La Presidence”, it shares the building with the “DoubleTree”. To check in, don’t bother going in the door under the “La Presidence” sign. Just go directly to the door under the “DoubleTree”, and check in at the front desk there. Be sure that they know that you are with “La Presidence” or they won’t be able to find your reservation.
The air conditioning worked great throughout the room. We were able to borrow an internet cable with a deposit of $50. Except for one day, the internet connections were fast and reliable.
The kitchen was perfect, full stove/range top, full fridge, micro, toaster, coffee maker, plates, glasses, coffee cups, silverware, cooking utensils, etc. If you are traveling with little kids, you may want to bring along plastic cups to prevent breakage. The only other things I bought on my own were paper towels (none provided), Ziploc bags to store leftovers, and our own food. The biggest supermarket we could find is on the corner of St. Hubert & Ontario – about a 5-minute walk downhill. You just can’t beat the convenience of being able to whip up a quick meal for the little ones at the drop of a hat! Adults could always wait a while, but kids somehow forget to tell you they are hungry until they are STARVING. Also, if anyone has a special diet, they should pack what they need instead of hoping you can find it nearby.
Housekeeping was very efficient, and the place was spotless every time.
The pool downstairs was small, but perfect for our young kids to splash around in, especially after a long, hot day of sightseeing. One end was about 3 feet deep, the other end about 5.5 feet deep. We visited the pool almost daily, and the level of crowdedness varied each day. If you are a lap swimmer, you may want to visit early in the morning or late at night, otherwise, you’ll just be dodging other swimmers, kids playing, etc.
The fitness center was small (just 2 treadmills, 1 elliptical, 1 bike, 2 weight benches, various hand weights and several exercise balls) but clean and sufficient for that quick workout. One wall was entirely made of windows so that you could look out on part of Sherbrooke Street. There were also anti-bacterial wipes to wipe off equipment after use, fresh towels, and a water machine.
The Sherbrooke Metro was located within the same block of the hotel (along the Berri Street side of the hotel). Yes, you’ll see the big Metro sign ACROSS the street, but there’s no need to cross the street.
The bad: There is a little sign in the kitchen that says you need to leave the kitchen exactly as you found it or else there would be a $25 charge. We cleaned everything, organized it all as best we could, but we left all of our leftover food in hopes that someone in the housekeeping staff would want it. Silly us! We were charged the $25.
Service was not very reliable. We called housekeeping/front desk 3 times to have a rollaway delivered. It never arrived. Finally, the 3rd adult in our party decided to just sleep on the couch, as our kids were sleeping on the sofa bed mattress that we placed directly on the carpet. We ended up canceling the request. On another occasion, we could not get the water to turn on in the bath/shower. All of the other faucets worked fine, the toilet flushed, etc. So, we called the front desk and they said they would send someone right away. Again, after several calls, still no visit. Finally, we asked if we were the only ones with this problem or if it affected the whole building. It was a problem for the whole building! If they had just told us that at the start, we would have been more understanding.
Conclusion: All in all, we would still highly recommend this property for a stay in Montreal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC