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Hotel de Kais – reviews, photos

910, De Maisonneuve Est, Montreal, Quebec H2H 1Z1, Canada
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Ranked #125 of 169 hotels in Montreal
3.5 of 5 stars 5 Reviews
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5 reviews from our community

    Trip type
Traveller rating
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Date Rating
Ottawa
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Awful”
1 of 5 stars Reviewed 9 October 2006
1
person found this review helpful

This is a terrible hotel. In fact, the desk clerk gave me the same story about his credit card/interac machine not working, and that all had to be paid in cash. The lobby looked fine, but once I went up to the room, I demanded my money back and thankfully the clerk agreed to do so.

The rooms were filthy, and the clientele was sketchy at best. Do yourself a favour and do not stay at this hotel!

  • Stayed September 2006, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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A TripAdvisor Member
City, State
1 review
9 helpful votes 9 helpful votes
“Horrible!!!!!”
1 of 5 stars Reviewed 18 September 2004
9
people found this review helpful

This hotel is really dirty, they charge you too much and they hardly offer you any service. They didn't even changed the sheets or cleaned the bathroom once in a whole week. I believe this hotel is a facade, they don't keep any administration nor they give you a receipt and all payments must be made in cash. The hotel brochure states that they have breakfast, internet, laundry service etc etc all of which is not true. This is the biggest scam in Montreal. Don't be fooled by the lobby it looks ok but the rooms and service are horrible and they charge you way too much!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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A TripAdvisor Member
Columbia, MD
1 review
5 helpful votes 5 helpful votes
“Don't stay here”
1 of 5 stars Reviewed 1 June 2004
5
people found this review helpful

DO NOT STAY AT THIS HOTEL. A few highlights to add to the smells and sounds mentioned in the previous review:

When we arrived, the clerk informed that the credit card machine was broken and said he hoped we had cash. He directed us to the adjacent store (owned by the hotel) where we could get money off a credit card.

The next day, we returned to the hotel to find that the same clerk had moved our things from to another room without our permission. The room he had booked us in for 2 nights was actually booked for someone else that day. When we arrived at the hotel, he asked if we would do him a favor and switch rooms. He said that if the boss found out about his mistake, he would be fired. He went on about only having worked there for a week, being confused, etc.

The next morning, we learned there was no taxi called as the clerk had promised the night before. We also learned that the clerk who consistently provided such horrible service was the son of the hotel owner.

Nice scam.


  • Stayed May 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
“Hotel de Kais is a whore house”
1 of 5 stars Reviewed 25 January 2002
17
people found this review helpful

DO NOT stay at the Hotel de Kais. IMHO, I actually think its a brothel. After making reservations for a non smoking room with a Queen size bed and getting a stinky smokey room with 2 single beds, we stayed up all night listening to all the other people who had rooms around us. It was like everyone was making a porno that night. The room was so smokey that our suitcases actually needed to be aired out when we got home. The hotel refused to give us our money back, and it absolutely ruined the last day of our trip to Quebec. We should have called the Cops but we were too tired to get into it with anyone. We just wanted to get the hell out of there.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Québec
1 review
6 helpful votes 6 helpful votes
“Hôtel poubelle”
1 of 5 stars Reviewed 25 September 2006
6
people found this review helpful
Google Translation

Stayed August 2006
Was this review helpful? Yes
Ask Tourista911 about Hotel de Kais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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