I stayed at the Econolodge in mid-November. I hadn't read any of the reviews on here prior so I didn't have any preconcieved ideas. The price was the main appeal. I found the staff at reception were friendly and helpful, the room was spacious, clean and had a huge bed. I wasn't expecting luxury, but something simple and comfortable. I enjoyed my stay at the hotel and found everything fine. There is a bit of noise in the area, but I expected this given its downtown location. Sadly, after I left, the security deposit of $150 was still on my credit card and it had not come off automatically as it should have -in the end a staff error. This made me quite anxious so I contacted the hotel and spoke with Toni, she had just started that week as the new manager. Toni was reassuring and after explaining my situation, providing some proof of the problem, she rectified the problem straight away - reversing the transaction while I was on the phone with her. Given her approach, I am really confident Toni will raise the performance of this hotel.
- Econolodge Hotel Montreal
- Econo Lodge Downtown Montreal
- Econo Lodge Montreal
- Econolodge Montreal
- Montreal Econo Lodge
