See title. Went to Montreal for my birthday and found out "non-smoking preference" actually means you COULD get a non-smoking room, but if they're all out, you're getting smoking room which is incredibly dumb. In theory, the hotel could sell every single room as "non-smoking preference" even if only 75% of them are smoke-free! That said, there was a smoke-free room available on the first night, which we agreed to stay in until the second day when we would move to the smoking room. (We checked out the smoking floor/room to see how it'd be and asides from smoke, it's the smell of intense air fresheners.)
Turns out, on the second day, a smoke-free room freed up, although we had to move rooms, it wasn't much trouble given we packed light for the weekend.
Overall, the hotel isn't bad... it's nothing fancy but I feel it's a bit expensive for comparative hotels closer to the downtown core, that might have more amenities. This hotel's close to the highway, but nothing else...some box malls/plazas with food. Feels like industrial mixed with suburbia. It's not a terrible stay but it's boring. The rooms are really generic with no style but it's a decent level of "clean", so reflects a 3-star hotel for the most part.
The parking IS a bit sketchy... apparently they said the back is "safer" but it doesn't really feel that way. It feels like if you get mugged there no one would even see. Apparently car thefts/break-ins are common in Montreal!? Anyway, we managed to get the spots in the front on both nights because people usually go in and out. It was good, no problems.
Bonus points - the staff are overall pretty nice and bi-lingual (at the least - I think one girl knew Italian!). The bar staff were also happy to open some drinks I purchased off-site because I didn't have an opener so props for them.
Room Tip: Make sure you CONFIRM that you will be getting a smoke-free room, if that is your preference.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 January 2012
Thank you for your assessment of our hotel. It seems from your comments that you were primarily interested in a non smoking room. Since the non smoking room was not available; with your agreement, we could only provide you with a smoking room. In the future, please insist on a non smoking room. If we are unable to accommodate you, we will make absolutely certain that you are made well aware of the situation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC