We reserved here because everywhere else was booked for one of the nights. Overall, the hotel needs an overhaul. The lobby is currently undergoing renovations so the desk area is small and crowded. In the room, it was VERY clean and, despite the creaky bed, the mattress was comfortable and generally slept well. The location is great: right downtown, 5 minutes down the hill to the metro and walking distance to St-Laurent and St-Denis streets with a great choice of excellent restaurants and entertainment. The service was friendly at the desk and we were informed the work underway in the hotel.
On the downside, there is no fridge in the room which was a disappointment. However, the wireless internet was good even though I was on the top floor. The room needs to be repaired and generally brought up to modern stylings and necessary small repairs done. Parking is expensive, but it is downtown Montreal. Breakfast is not included. Chez Cora is across the street but Café Imagination on the corner with Sherbrooke is by far superior.
In summary, you will be comfortable for the night if you have to, but there are other options in the area worth exploring.
Room Tip: Go for a room away from the lobby renovations and from the construction on the north side
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 November 2011
Thank you for your candid feedback regarding the Quality hotel. We regret that you experienced inconsistencies during your stay but are proud that you thought highly of our staff and the cleanliness of our rooms. We aim to provide the highest level of satisfaction to all our customers and your feedback is key for us in recognizing areas for improvement. During your next stay please ask the front desk to inform you about our business rooms, which includes a mini-fridge. We appreciate your comments and hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC