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Quality Hotel Downtown – reviews, photos

2.0 of 5
3440 avenue du Parc, Montreal, Quebec H2X 2H5, Canada
Hotel amenities
Quality Hotel Downtown
Quality Hotel Downtown
Quality Hotel Downtown
Quality Hotel Downtown
Quality Hotel Downtown
Quality Hotel Downtown
Ranked #81 of 169 hotels in Montreal
3.5 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    14
    50
    17
    15
    9
Date Rating
Calgary, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Just right.”
3 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

I stayed here for two nights last week and was pleased with my stay. I felt the staff genuinely cared about the quality of my stay (I was already sold by the fact that the management clearly reads the TripAdvisor reviews, that was a factor that convinced me to come, so well done). There is a Tim Hortons attached to the lobby which is brilliant for breakfast or to grab a coffee before setting out on a walk to the wonderful city of Montreal. Great location, walking distance from Old Montreal (20 min or so), McGill (10 min or so), and just about anything else you could want. Basic, no frills kind of place, but it was just what I needed. Very comfy bed.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mary M about Quality Hotel Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth Avognon, Front Office Manager at Quality Hotel Downtown, responded to this review
10 February 2012
The Quality Hotel Downtown Montreal would like to express our gratitude to you for taking the time to leave such a complimentary review. We are pleased to know that our location suited you and that you were well attended by our staff. We make every effort to ensure our guests' experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Montreal.
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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
“Average”
3 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

We reserved here because everywhere else was booked for one of the nights. Overall, the hotel needs an overhaul. The lobby is currently undergoing renovations so the desk area is small and crowded. In the room, it was VERY clean and, despite the creaky bed, the mattress was comfortable and generally slept well. The location is great: right downtown, 5 minutes down the hill to the metro and walking distance to St-Laurent and St-Denis streets with a great choice of excellent restaurants and entertainment. The service was friendly at the desk and we were informed the work underway in the hotel.

On the downside, there is no fridge in the room which was a disappointment. However, the wireless internet was good even though I was on the top floor. The room needs to be repaired and generally brought up to modern stylings and necessary small repairs done. Parking is expensive, but it is downtown Montreal. Breakfast is not included. Chez Cora is across the street but Café Imagination on the corner with Sherbrooke is by far superior.

In summary, you will be comfortable for the night if you have to, but there are other options in the area worth exploring.

Room Tip: Go for a room away from the lobby renovations and from the construction on the north side
See more room tips
  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cyberbenali about Quality Hotel Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
28 November 2011
Thank you for your candid feedback regarding the Quality hotel. We regret that you experienced inconsistencies during your stay but are proud that you thought highly of our staff and the cleanliness of our rooms. We aim to provide the highest level of satisfaction to all our customers and your feedback is key for us in recognizing areas for improvement. During your next stay please ask the front desk to inform you about our business rooms, which includes a mini-fridge. We appreciate your comments and hope you will consider staying with us again.
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Shawinigan, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great place for a quick visit to MTL.”
4 of 5 stars Reviewed 18 November 2011

We needed a plce to stay overnight in Mtl, as we had an early morning medical appointment, and didn't want to face the morning traffic. We had enough Choice Priviledge Points for a free night, so we chose this hotel for the price, and location, as well as the reputation of the chain.

The front desk staff was very helpful. We were given a very nice room, looks like it had been recently upgraded. It was very clean, and comfortable. We had no problems parking. We knew ahead of time that the lobby was under major renovations, and that there is a construction site next door. Since we had to leave soon after 7am, this didn't bother us..

If you are in for a quick overnight stay...I would highly recommend this place. If you are looking for a lazy, relaxed vacation, with a chance to sleep in..well...maybe you should go somewhere else till the renos and construction are finished.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Canadiansue about Quality Hotel Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
25 November 2011
Thank you for taking the time to leave a review of the Quality Hotel. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back.
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London, United Kingdom
Top Contributor
60 reviews 60 reviews
Reviews in 47 cities Reviews in 47 cities
11 helpful votes 11 helpful votes
“needs renovation badly”
2 of 5 stars Reviewed 27 October 2011

although staff very helpful the lobby is being renovated and a shambles, the bathrooms needs work, and didn't seem completely clean although the room was pretty much.
Light in bathroom that horrid kind of strip light which flickered and died and at time of writing I have still been waiting 15 mins for someone to come up. Meanwhile no use of bathroom as in total darkness and consequently unable to be on time for appointment, so besides lobby renovation needing to be finished the fixtures and fittings in bathroom need total overhaul, aircon noisy and in effectual, and room overlooked building site so constant background noise!

Room Tip: definitely ask not to be on building site side!
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  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Pheephox about Quality Hotel Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
25 November 2011
Thank you for taking the time to comment on the Quality Hotel. We are pleased to hear that the service at the front desk was very helpful. We do respect your opinion and are distressed that the cleanliness of your room was not to your satisfaction. We set very high standards for our housekeeping department and are consistently performing quality checks in our rooms and through guest feedback. We would like to assure all guests that cleanliness is a priority at our hotel and that is reflected in many of the reviews of our hotel on this site. Your feedback on the cleanliness of the rooms and bathroom is important to us. We are currently under renovations to better serve our guest. We especially hope our guest will appreciate the new Tim Hortons opening in December 2011. Once again thank you for your review, we do hope you visit us again in the future.
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“It was Average!”
3 of 5 stars Reviewed 5 September 2011

The location of the hotel is closed to Chinatown and perfect for travelers but the parking was very expensive and there is no fridge and microwave. There is only one person was working at the time. Because of the system is very busy, I have to wait more than 30 minutes even though I made a reservation already. The room's view is not good at all because there is construction is going on and very noisy during the day.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask moonshine11 about Quality Hotel Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
7 September 2011
Thank you for your candid review of the Quality hotel. It is always a great disappointment to hear of a guest that was not satisfied with their stay. We certainly apologize that check in time took some time. May I offer you my sincere apologies on this occasion. I do hope that you will provide us with an opportunity to meet your expectations in the future
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Additional Information about Quality Hotel Downtown

  • Quality Inn Montreal
  • Quality Hotel Montreal
Address: 3440 avenue du Parc, Montreal, Quebec H2X 2H5, Canada
Price range (per night):* INR6,353 - 9,641

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