I ordered room service about 8 PM on Tuesday, Feb 7, asked for mustard & A-1 sauce for a cheeseburger. Signed check, gave nice but not exorbitant tip. Mentioned A-1 didn't make it, but didn't express any particular dissatisfaction or disappointment. Waiter, an older man, said they didn't have it, that he'd check again & bring it if he could find any. A moment later he knocked, said they didn't have any & offered something else. I was pleasantly very shocked he actually came back. Had paid him before all this had taken place and didn't really imagine he'd trek to the kitchen & back to my 5th floor room just to confirm what he'd said & offer another option. Very nice thing. So the location of the hotel I found to be ideal, the room very nice, service uniformly friendly, but this little episode was what really impressed me.
- Loews Hotel Montreal
- Loews Montreal
- Montreal Loews
