First impressions is that Staff are courteous and rooms are clean and have a condo feel. A 'queen superior' was probably not the appropriate room for a couple. The bedroom is extremely small. We're constantly bumping into each other. If I was working here by myself on business this suite would be great. The washroom is very spacious. The duvet appeared washed several times and lost its fluffiness. Comforter was sub standard compared to the fluffy duvets you get in standard rooms in other hotels. We are in room 613 and have a dull view of the YMCA. If you want a view make sure to request it.

This hotel was great! It's beautiful from the outside and the room and bathroom were both large. The bathroom had a glass standing shower and a jacuzzi tub next to it with designer toiletries. The kitchenette came equipped with everything (except a wine opener!) including a nespresso machine- which we used every morning. The hotel is right behind rue catherine and nearby many clubs/bars and shopping areas. It's also 2 blocks away from a BIXI station. We went for our honeymoon and received a small welcome note and small gift in our room which was very lovely. Would definitely recommend this hotel. There was also a lovely outside area in the back of the hotel with furniture. For us- it was worth every penny!

Visited hotel for use of spa Isba. Staff at reception, massage, and pool area extremely courteous and helpful, especially valet service. Enjoyed a competent massage and facial. Overall very clean and and well kept, situated just steps from Molson center. Only negative is Ester who runs the spa that is rude and even accussed us of not paying for services (even though we had paid earlier in the day). Ester did not even offer an apology after finding the payment.

I have travelled alot in my time to many different hotels as my job requires it. I stayed at this hotel for the new years 2011 and I was very impressed. We got a superior room, comes with a queen bed. The room is clean lines and neutral colours. The bed was very comfy, but the pillows were not that great, but I found out you can request a diff type one on the day I was leaving, I should of asked. The bathroom was a wow, huge shower with 2 shower heads and all glassed in. 2 sinks and 2 robes with slippers, lots of towels and nice bath products. Lots of space for unpacking, 2 closets, 1.5 dressers and kitchen cupboards. It had a kitchenette that came with a microwave, mini fridge, esspresso machine and kettle. I brought a toaster for toast in the morning and wished I had brought a coffee maker as there was not one there, you could not have reg coffee unless you ordered it was 10 dollars or went downstairs to cafe for a bit cheaper. Coffee was not that great, weak, so bring your own coffee maker and coffee if you can. They had plates, cutlery, mugs, glasses, all you really need for small meals. The hotel has a great outside hot tub, use it, it's big and nice to be outside. The pool was a tad bit cool, would of been nice to be a bit warmer and they had to great saunas and a lounge area. I liked the pool area and gym, was a bit different then most hotels. So the pool was good, hotel room good, but the best part was the service....wow, the bell boys were fantastic...we got there, they helped unload the car, brought the stuff to the room, parked the car and then went to get me some stuff that I forgot from it. when we were leaving we went to ask for a luggage holder, he brought it up, we filled it and he took it back and loaded the car for us before we even got down. The front desk was at our becking call and the maids were great. All in all it was a great stay...also in less then 5 min walk you are at all kinds of outside stores, restaurants, pubs, night clubs and to get on the highway was easy, the 720 was right there. great location, I will be back. Mind you it was almost 300 a night with taxes, parking and room...but you never have to park your own car it's all valet and same price as a standard hotel.