We booked for two nights. Rooms was clean and well organized but the rest was not.

The hotel was short staffed and on both mornings that we were there (July 30 & 31), the breakfast was very poorly organized and the staff could not cope with the guests. Not enough food was put out, long queues, Inadequate seating arrangemt for guests, and very dirty breakfast area with litter all iver the floor. Yes the hotel was full but then they should've been staffed accordingly to manage and serve the guests.

The pool, which we were really looking to taking our toddler to was very dirty and so was the pool area, again not well serviced, obviously not coping with the guests.

We feel we were robbed of a good stay as the Hotel did not make enough support arrangements even though they did take on all the bookings. I say that if they can't service the crowds then they shouldn't take the bookings.

What could've redeemed the hotel was if the front desk staff or management came forward and made

So think twice before you book here.

We picked this hotel after an exhaustive search of hotels in and around Montreal. This one offered reasonable rates and an indoor pool - a must for a kids (9&12), free parking and free breakfast. Keep in mind you will need a car to get into Montreal and you will pay quite a bit to park the car in the city at all attractions. We were not disappointed. The hotel was clean and well maintained. The breakfast offered a variety of hot and cold choices including fresh made waffles. The breakfast area was small and crowded especially on the weekend. The pool was large although a bit too warm for our liking. The hotel is located in a busy area near a food store and strip malls. Great ice cream place across the street. Definitely needed our GPS to find our way in and out of Montreal from the hotel. The only complaints we had was no refrigerator which we expected and WiFI only in the lobby area. Can recommend this hotel to anyone looking for an affordable way to visit Montreal.

This hotel may not be the best located in Laval - at first blush, it appears to be on a stretch of road that is a bit run down - and the front desk didn't reassure me by telling me at check-in not to leave any valuables in my car "as a precaution." But after driving around the next morning I felt it was fine, and just a short drive to lots of restaurants and shopping. It's also a quick drive to the Montmorency metro station, so very convenient to downtown Montreal. Breakfast is included in the rate, which helps make this a very good value. Avoid the scrambled eggs (clearly powdered) like the plague however. Guest room was quite roomy (we booked the "larger suite" - it's not a suite in the sense of a separate bedroom, just one big room, but it does have a wet sink, micro and fridge which is very nice). Staff was very helpful. Small but clean indoor pool area. Plenty of parking. Property is well-maintained and attractive.

Great staff altough I am finding that housekeeping is getting a little lazy at their job. The bathrooms are not as clean as what I would like to see.

time to hire new staff to clean, that being said, the hotel is a great place to stay and for me it is the only place I would go when visiting Montreal.