Mermaid Suites - Reviews, Photos - Room was filthy, overpriced and just plain sucked..do not waste your money

wandabush

lunenburg, ns

1 review

1 helpful vote

“Room was filthy, overpriced and just plain sucked..do not waste your money”

Reviewed 26 July 2010

1

person found this review helpful

I was overjoyed when I received tickets for Regis and Kelly when they visited PEI.
I don't very often get away without my kids and when most of the "cheap' hotels in the downtown Charlottetown areas where booked I decided the Mermaid Suites was to be a nice treat.
To begin with 2 nights cost me $552.
Upon arrival..once we actually found it we had to phone the number on the door where I spoke with a lovely man who I barely understood when he told me to walk into the fish and chip restuarant next door and they would look after me.
They had no idea who I was at first but after about 10 mins they figured it out. I paid for the room and then he took us upstairs.
Walking into the room the stiffling heat was enough the knock me over. They obviously did not prepare and the a/c was not turned on because it was at least 35 degrees in that room.
The suite itself was nicely decorated, very modern .... BUT
Allow me to list the problems.
The room was dirty dirty dirty. I walked into the bathroom and found a hair.
The livingroom area had dusty furniture. When we moved the couch we found pretzels and an empty bottle.
The wifi was password protect obviously and they didn't share the password.
As I mentioned the extreme heat and also a fan that did not work..well only had one speed.
We were promised a queen size bed..it was a double.
The bathroom had no faceclothes and only 2 towels.
There was no parking AND because it was located directly above Brits Fish and Chips every once in awhile the smell of deep fried fatty fish whofted through the place.
I contacted them after the first night regarding lack of room service and they totally ignored our attempt at communication. I asked for a discount and told them I would post on trip advisor....I WAS IGNORED.
DO NOT STAY HERE.
We left a bit early the day of check out to attend the taping of Regis And Kelly Live in Charlottetown and when we came back to our car I saw a couple talking on their cell phone. I warned them not to pay before the room was cleaned. It was the least I could do..I hope they listened.
DO NOT WASTE YOUR MONEY!!!!!!

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nibrahim

Toronto, Canada

Contributor

13 reviews

Reviews in 4 cities

5 helpful votes

“Quaint and cozy place!”

Reviewed 20 July 2010

Fantastic suite. We went for one night only and the service was great. The suites are attached to Brit's Fish and Chips located downstairs (also fantasitc and quite deliscious). I usually expect a lot and was so happy with the friendly service and beautifully designed space. Mermaid Suites is located right downtown in the middle of downtown Charlottetown. We were able to walk everywhere and did not miss out on anything. The suite was very quiet and relaxing. Well worth the money and I will stay there the next time I visit Charlottetown - not a word of a lie! Oh and they had Wi-Fi!!! Paid overnight parking was available for only $7 about 20 steps away as well so very convenient.

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MeinVancouver826

Vancouver

2 reviews

Reviews in 2 cities

“This place was very poor value for money.”

Reviewed 6 June 2009

We stayed in room 201. While a more spacious suite than a regular hotel room, it was shabby and poorly equipped and lit. Having stayed in a couple of excellent B and B's in PEI before, we were completely disappointed by the Mermaid Suites. I don't know what has happened since the previous reviews, but there was no maid service and the place seems to have deteriorated.

As for the owner, he seemed to forget that we were even coming. We hardly felt welcomed except by the nice young lady in the fish and chip shop below, who, it turned out, had the key.

This place would be suitable for student accommodation, but is definitely not a luxury suite as implied on its website.

The only thing it has to recommend it is a great location. This also has its pros and cons. It can by noisy at night and in the early morning.

We have generally had a wonderful stay in PEI and this is the only disappointment we've encountered.

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TaylorDNyc

NYC

1 review

“Loved it !! best find in downtown C'town!”

Reviewed 20 March 2008

Visited C'town in Feb for business - wanted a private place with wireless internet and close to government buildings and restaurants.
Could not fault these units - stayed in suite 300 felt like i was in a Manhatten appartment! Excellent quality.
Will be back!

Liked — Quality furnishings
Disliked — nothing

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Joey_Andrews

PEI

1 review

“FANTASTIC LITTLE PLACE”

Reviewed 22 October 2007

WOW !!!!
Fantastic little place well worth the extra few dollars VERY nice! Great service too! You must try the fish and chip place downstairs! this place should be 5 stars.
Stairs though so maybe hard for those with bad legs etc.

Liked — thwe rooms and location

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