Your typical nice Hampton with furnishings that are slightly sub-par (for a Hampton). Beer store next door, which is nice, except the hotel inexplicably does not have bottle openers. I stay here often. 7/10

Check in was a nightmare. One person on duty to deal with people checking in and answering the telephone. There was a problem with my reservation (their fault completely, not mine) and due to the person's inexperience it took me longer than it's ever taken me to check into a hotel - we were exhausted and didn't want to stand there forever while the front desk person sorted it out.

I was handed a welcome letter from the hotel manager - I told the front desk person to please let the manager know I wasn't happy about my check in experience - I never heard a word of apology from the hotel management. I filled out an on-line survey that Hampton Inn sent me after my stay letting them know about my difficulties, and again no apology.

Breakfast was okay. The first morning the breakfast items were not refilled in a timely manner, therefore many of the items were missing when we were attempting to eat our breakfast. Not a lot of choice in the hot items - they have hot trays for 4 items but they just fill up the trays with the same foods.

Coffee available all the time in the lobby which is nice, but unfortunately they don't offer cream or milk, just a sugary liquid cream substitute which was really horrible (and I'm not really fussy about coffee). We ended up buying our own milk.

The room itself was clean and quiet - we were on a high floor at the back of the hotel. It was a room with 2 beds, and really had no where to sit and visit which was awkward. There was a desk chair and one other chair pushed to the side of the desk. Other than that we were sitting on the beds. I did see into a couple of the king rooms and they were much larger with a very nice looking sitting area.

The room itself smelled very strongly of something - we never figured it out for sure but think it was likely either new carpeting or the carpet had recently been cleaned. The smell was offensive enough that we had planned to visit with someone one evening in our room but ended up going out because they couldn't stand the smell in the room.

The beds were extremely firm - too hard for me but of course that is a personal preference - others may like a hard bed. I didn't sleep well on it though. The elevator was the slowest ever - pretty much everyone who was waiting or on an elevator with us commented on the incredibly slow elevators.

There was a large group in the hotel the same time as us - some sort of kids sports team I believe. Other than there not being anyplace to sit and visit in the lobby because it was so busy, the teams were never a bother thankfully.

Free internet (ethernet) was nice, but it would be nice to have wifi available in the rooms as well.

Overall I was sorry that I chose this hotel for our stay.

We love our Hampton Inns. We had a great stay with some Internet lag in the afternoon evenings and the worlds slowest elevator! We felt at home there with friendly staff and good amenities.

Stayed here with our hockey team. The staff are friendly and treated our families well. We paid to rent a meeting room for the kids to play in and after having been told our kids were not allowed, the mix-up was sorted and fixed promptly. We also had a personal request not to be disturbed with the cleaning people at all, and that was taken care of also. It's less work for them, so why not?
I would recommend requesting a back room as the front windows in no way block any truck noise out and this can keep you up at night. The breakfast was fine, nothing too great. The breakfast foyer is very good for adults wanting a break from the kids in the evening. There are lounge chairs and a fireplace which added to a nice break away to chat with friends in a larger space than a hotel room. There is also a pool which was small but adequate. Internet in the rooms are free with a code.