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Devonshire Motel – reviews, photos

2763 Howard Avenue, Windsor, Ontario N8X 3X7, Canada
Hotel amenities
Devonshire Motel
Ranked #28 of 36 hotels in Windsor
3.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    1
    1
    3
    2
    7
Date Rating
Chicago
1 review
2 helpful votes 2 helpful votes
“Pleasant at first, Sneaky later...”
1 of 5 stars Reviewed 8 May 2007
2
people found this review helpful

I cannot tell you how the stay is, but I can tell you a little about the management. We booked our reservation just two days in advance of our driving trip planning to stop over for one night on our way to Detroit. We got stuck literally in London on HWy. 401 for 3 hours due to a multi-car accident and ended up staying at a motel in London since it was so so late in the night by the time traffic got moving. At the point of making my reservation, the employee I spoke with was so very courteous and helpful. He asked for a credit card number. I said that I will be paying cash. He said it is simply to hold the room. He said nothing about a cancellation policy or that my credit card would be charged if I do not show and do not cancel which really is a pretty big piece of information. Any Hotel I have ever dealt with has always informed me of such cancellation policies and procedures. I guess they were happy that they got my credit card and that I booked 2 days in advance figuring I was automatic $$$ so they did not say anything to me. Well when I saw this charge on my credit card, I called the motel to ask to have this charge reversed. From the moment I told the manager, Mike Zooney, the reason for my call, he became very argumentative, extremely radical, defensive, offensive and was just unbelievably unprofessional. He would not even listen to what I had to say... He simply inflamed the whole situation. This to me is a true reflection of what the service is like and tells me that he and his management team know full well what they are doing when they take people's credit card information and say nothing about the company's policies.

I believe that In good business the responsibility lies with the company to inform it's customers of such important policies and procedures not the customer's. Some might say- well the motel held a room for you which means they were out money for the night. Fine, if that's the thought... But I say again that I think the motel should inform it's customers of such policies and procedures- it's just simply good business practice!. ALso if the motel was not full for that night then again all the more reason not to just go ahead and charge someone's credit card.

Needless to stay, i will not be making a reservation at this motel again.

KF

Stayed April 2007
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Ask Katherinedetroit about Devonshire Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
1 review
4 helpful votes 4 helpful votes
“Horrible”
1 of 5 stars Reviewed 20 March 2007
4
people found this review helpful

Any good review on this site is clearly written by people who must have been paid. This place is absolutely horrible, yes the people are nice but man they need to invest in upgrading the place so it could at least be considered crap. The rooms are falling apart, the washrooms are disgusting, the toliet had some problems. I would not recommend this place to anybody I was so mislead by the reviews left on here. I wish I had stayed at the comfort inn which would not have been much more. Do yourself a favor and do not stay here.

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Ask NAS-7 about Devonshire Motel
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3 helpful votes 3 helpful votes
“Nice people, Awful rooms”
2 of 5 stars Reviewed 13 March 2007
3
people found this review helpful

Booked the room through Expedia because of the great deal, two queen sized beds and proximity to Detroit. The people that run the hotel are extremely nice. They couldn't find my reservation but gave us the benefit of the doubt and gave us the room until they sorted it out (which they eventually did). However, the room was pretty gross. The beds were definitely not queen-sized and the toiley ran the entire night before breaking completely in the morning. The showers were actually nice and we got hot water which was a plus. Couple dead bugs and random places on the floor where the tack strip from the carpet was showing. The doors didn't really close. Also DO NOT believe the "sound proof windows" advertised on their website. We had a group of 19-year-olds there for the Justin Timberlake concert who kept us awake until 6:30am streaking before the nice lady at the front desk kicked them out. Good if you're not going to be in the room for very long.

  • Stayed March 2007, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask illinichik03 about Devonshire Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Musty Smell, Gross, Dirty”
1 of 5 stars Reviewed 19 January 2007
3
people found this review helpful

We booked this motel after reading reviews on TripAdvisor. We went for the Detroit Auto Show and decided it would be better to stay in Windsor than Detroit. When we arrived we were very pleased with the look of the motel. It looks nice, and clean from the outside. We went to check in, but thankfully asked to see the rooms first. She showed us a room on the second floor which was very nasty. It smelt terrible, very musty, and like the carpets hadn't been cleaned in ages. She could tell we weren't pleased, so she showed us another room down the hall. Still, the same smell and dirtiness. She took us back to the office and asked which one we wanted to take. However, my boyfriend was going for a sinus operation the same week, and could not stay in a musty smelling room. We explained that to her, but she wasn't satisfied. She showed us a room on the main level exclaming that the first level is cleaner and better. NO differerence!! We explained again we couldn't stay somewhere with a smell. She said we have to take the room or pay a cancellation fee. We again explained we weren't trying to be rude, that it was a medical problem. After the 3rd time explaining, she called the owner and he let us leave without a cancellation fee. If you are planning on staying here, please go see it first before making a decision. Last minute rates are good too, and they were obviously not busy if they showed us 3 rooms!! (p.s. we stayed at the Days Inn on Goyeau St. MUCH BETTER and only $30 more a night.. plus they have a shuttle to the casino!!)

  • Liked — The look of it from outside.
  • Disliked — Everything else
  • Stayed January 2007, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ManthyNTony about Devonshire Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aspen, Colorado
1 review
2 helpful votes 2 helpful votes
“it was average”
3 of 5 stars Reviewed 9 November 2006
2
people found this review helpful

I went there for casino night and found this place. it was a motel.

  • Stayed January 2005
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bnumama about Devonshire Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Devonshire Motel

  • Devonshire Hotel Windsor
  • Devonshire Motel Windsor
Address: 2763 Howard Avenue, Windsor, Ontario N8X 3X7, Canada
Price range (per night):* INR2,731 - 3,511

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