I had read positive tripadvisor reviews about University Place before deciding to stay there. My experience was not as positive as others but I imagine there is a lot of variability depending on who is at the desk or the time of year that you stay. I stayed in December of 2011. Having stayed in university type residences I had a basic idea of what my experience may be like. However, I did not find the bathroom or the room to be that clean. For example, there was a long term build up of hair in the drain in the bathroom. The bedding was clean, thankfully. Staff were friendly and accommodating when I could find them. In the evening (5pm onward) there was no staff on the desk for two days. Upon check in, staff asked me to deposit 10 dollars for towels, however, when I left in the morning there was nobody on the desk so I did not get this money back. Also, I forgot the power cord for my computer in my room. I called several times (even spoke to the manager) leaving my name and the specifics but I did not hear back from the staff via phone or email regarding the lost power cord. I can deal with the residue of dust throughout the room or stray hairs on the floor as these are things you might expect in some university-type accommodations. What disappointed me was the lack of accountability and unavailability of staff. Although it was inexpensive to stay there the old truism of you get what you pay for works here.
