I came to Toronto for a wedding with a group of 20 family members. We were assured that all the rooms would be together, whereas some family members were in a different building all together. DO not be deceived by the pictures, they have since done renovations, and the business suites no longer look like the photos. When family members asked for discounts due to the misconception of the rooms, they refused and didn't offer an apology. The first night I had stayed in my room, the sheets smelled like they had not been changed. We had put the towels in the bathtub for new ones to be put in the room, only they took the towels out of the tub and put them back in the holder. Would never stay here again!! BAD SERVICE, UNCLEAN ROOMS, VERY NOISY DUE TO HIGHWAY NOISE
- Canadas Best Value Hotel
