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Gladstone Hotel – reviews, photos

3.0 of 5
1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
Hotel amenities
Gladstone Hotel
Ranked #16 of 119 hotels in Toronto
4.0 of 5 stars 242 Reviews
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242 reviews from our community

What travellers say about this hotel
  • Queen street(8)
  • Front desk staff(7)
  • Friendly and helpful(6)
  • Different room(6)
  • Ear plugs(6)
  • Would definitely stay(5)
  • Parking lot(4)
  • Very clean(4)
  • Great Place(4)
  • Elevator operator(3)
Traveller rating
    123
    85
    17
    10
    7
Only show reviews for Family (9) | Couples (127) | Business (56)
Date Rating
Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
“Beautiful, hip, but a little unpolished”
3 of 5 stars Reviewed 5 February 2012
4
people found this review helpful

The hotel is in a great area and looks great from the outside. The concept is fun and interesting and you certainly feel like you're in the middle of everything.
We stayed in the Lehtinen Lodge which is a beautifully designed room but super small. Which is no big deal if you're only going to be in the room to crash, but that wasn't the purpose of my visit. Hanging out in the room the only place to relax was on the bed, and with luggage and toiletries, the room got messy really fast.
The cleanliness of the room was what was really surprising. Coming back from our afternoon out, our room had been cleaned but I'm pretty sure it was done by a teenager. The bed was made but it was messy and they left the half full glasses of wine and an ice bucket from the night before in which all the ice had clearly melted.
Room service is also pretty much nonexistent, even thought there's a kitchen downstairs. You can order ice from the front desk and a fun option is preordering coffee for the morning. Unfortunately the coffee is terrible. So if you're a snob about coffee, skip it.
The amenities in the room are great. They provide you with snacks, and the best fair trade chocolate in the world as well as bottled water and a bottle of wine, and the prices aren't as exorbitant as minibars usually are in hotels. They also provide you with ear plugs. With good reason. If you're a light sleeper, use them. Especially on the weekend.
The staff are young and hip and much more professional than I expected from a hipster hotel (that's a good thing).
We ate one night in the fine dining restaurant and the food was delicious and it's locally sourced and organic which it a huge plus.
Overall, I enjoyed my stay. I loved being in a busy, fun, interesting neighbourhood and the art all over the hotel was also fabulous as was the historic value. If you're young and have money to burn and don't care about things like great service, then this is the place for you. But for my money, I would have liked more polished service. Which is disappointing because I think it's a great space. I'm not positive I would go back.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask slavka1971 about Gladstone Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Depends on the room”
3 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

I stayed at the Gladstone in summer 2011. For the price and the way it markets itself as an artsy hotel, I was expecting a lot and ended up being pretty disappointed. The quality of your stay greatly depends on the room you get. First, avoid rooms facing Queen Street or Gladstone Avenue, the noise is simply unbearable. At least the hotel has the decency to offer free ear plugs, but there's a good reason for it.

On my first night I was in a room facing Queen, which had probably been given it's last face lift 15 years ago, and which for some reason had sheets that smelled like cigarette smoke. I complained the following morning about the smell of the sheets and was promptly offered free breakfast in their cafe (which makes a really good coffee btw) and given another room (which is why my rating is higher than it would otherwise be).

I then spent three nights in a room at the back, facing Price Chopper, which was very quiet and very clean, but nothing to write home about. At least I got three night's decent rest, but I still found it a bit on the pricey side considering the size of the rooms, the hotel's location and the fact that the rooms were in need of a refurbishment.

Room Tip: Ask for a room at the back of the hotel to avoid noise from the busy streets surrounding it.
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  • Stayed June 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BobbyFrings about Gladstone Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
“artistic design of the hotel”
4 of 5 stars Reviewed 4 February 2012

It was such amazing stay here in Gladstone hotel, specially the lobby so fantastic and full of art designs. It was just nice to look at. Rooms are well appointed, very clean and satisfying. Service at this hotel is great, friendly staff as well. Great taste of foods. Just enough for the money. Highly recommended.

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask laynepease about Gladstone Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashton, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Friendly, youthful, artistic hotel”
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

The staff were friendly and upbeat, the location was close to downtown, rooms though small were very well done. We stayed in the Racine Room and it was interesting to note all the details that were specific to that room and artistic theme. Well done. Food was good in the in hotel restaurants. Evenings were pleasantly noisy with gatherings on the first floor or two.

Room Tip: Check the online pictures as each room is different based on different artists involved
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bev M about Gladstone Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great funky-art-boho boutique hotel in West Queen W/Parkdale.”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

loved my stay here - just a quick overnighter, I am a former Torontonian and was happy to stay out of the tourist area especially over Christmas. Quiet hotel, excellent location for having a unique and hip Toronto experience - easily accessible to Parkdale, Ossington St, and Roncesvalles neighbourhoods. Comfy beds, awesome morning cup of coffee, funky helpful but not overly effusive staff. Good service in the bar. Old style elevator. Only complaint is that if you have a lot of luggage, clomping up and down the stairs is a pain. You can easily have the staff ring the elevator, but that was too much of a bother for me. Rooms are small and location is also not central (although its Toronto and right on a streetcar route so what's the problem?) so these could be issues for some. I liked the artsiness of the rooms, but have seen more creative and funky decor. It wasn't quite my aesthetic but this isn't a complaint. Room was airy, peaceful and perfect for a night or two. It is just that in spite of the art, the rooms are pretty sparse. Overall, really liked.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LittleFishHalifax about Gladstone Hotel
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Additional Information about Gladstone Hotel

  • Gladstone Hotel Toronto
Address: 1214 Queen Street West, Toronto, Ontario M6J 1J6, Canada
Price range (per night):* INR11,258 - 14,395

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