Dirty, dirty, dirty!!! The room smelled like cigarette smoke and dirty socks. The comforter and bed sheets had holes in them and had a bad smell-- probably wasn't washed in a long time!! So we slept in our clothes on top of the comforter. Little did we know it was infested with bed bugs and we ended up waking up all night long because we couldn't stop itching and scratching all over. We had bug bites all over and especially our legs. Red marks and rashes bigger than the size of a dollar!!! I had to see a doctor and still have scars (now brown all over) to show for it. The better business bureau needs to know about this place and shut them down!!
And way overcharged-- we paid close to $150 dollars for one night during the film festival because we couldn't find a hotel at the last minute that was reasonably priced and close to where we needed to be. Had we known how awful this dump would be, we would have stayed elsewhere and paid more. Wouldn't recommend this place to my worst enemy! STAY AWAY!
And furthermore, the t.v. was broken, the paint was peeling, the carpet was old and smelly, a big hole on the wall under the sink by the pipe, the towels were soiled, and we found dirty hair still in the bathtub from the previous customer.
We did not want to eat breakfast there! Couldn't imagine the health hazard and unsanitary conditions in their kitchen. We left first thing in the morning thoroughly disgusted!! This was the worst place ever hands down. The staff does not care at all!!! If they did they would have done something already! Wish we had read the reviews before we booked. Be smart and STAY AWAY!!! And save your money and your health. Big big disappointment. Shame on them for doing business this way. This place should shut down before they face any legal issues!! I want my money back!!! A vacationer's worst nightmare -- ruined our entire vacation in Toronto. Read all the customer complaints about this place and take it to heart. You're better off camping outside.
Room Tip: Doesn't deserve a rating. It's a "zero" for me based on my experience.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC