Great hotel and excellent value. Hotel was immaculate. Rooms have wonderful kitchens are are large. One of the most comfortable beds I have ever slept on!!! Great pillows too. Indoor pool was great and service was wonderful.

Booked this hotel very last minute in new years eve when we had mire house guests than expected. My partner and I opted to sleep here for the night after a priceline deal.

We checked in late after New Years Eve celebrations and Mercedes at the Frobt Desk was friendly and very genuine in her approach. She was definately a highlight.

The rooms decor was fine... Just not to my taste, a bit old fashioned. It was very clean!

The original room we were assigned had an alarm if some kind going off inside a locked closet, but this was quickly remedied with a call to the Front Desk and a new room.

My main fault with this hotel is how the room was laid out. I had to go to work early thenext day whereas my partner did not. The sink and ONLY mirror in the entire room us right off the bedroom with no separation between it and the bed. Not wanting to wake my partner by turning on the light, I was forced to shave and get ready for work without a mirror. Once at work I checked to make sure my tie was on straight and that my hair didn't have a cowlick!

Other than a sock on the floor outside the elevators as I was leaving and the police officers posted in the lobby (I'm sure as a precaution for new years and not a mainstay) this hotel was fine. But if management reads this... Put a mirror somewhere else in the room or separate the bedroom from the sink portion of the washroom with a door!

I don't think I could find a single negative thing to say about this property. The front desk staff were friendly and welcoming, the rooms were large and clean (love having a full kitchen in my room!), the beds and pull-out sofa were very comfy, the free breakfast was good (and the staff were really friendly and helpful), and the hotel was conveniently located (close to highways and right next to the airport). I would definitely recommend this hotel!

We were on the way home from Europe and arrived at Pearson airport on New Year's Eve. Instead of pushing on with connecting flights, we looked for a place that could comfortably accommodate our group of five adults. A two bedroom, two bathroom suite, with sofa bed did the trick nicely.

From the shuttle bus transfer to check-in to breakfast the next morning, everything went well. The hotel has excellent staff, is very clean and was utterly quiet and comfortable.

We ordered a pizza and drank duty-free champagne using the cutlery and glasses provided.

Breakfast on New Year's day was pleasant enough, and the shuttle ride back to YYZ was equally comfortable.

Compared to the older hotels that are closer to YYZ, this Residence Inn wins out on value, comfort and service.