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Suite Toronto - The Matrix – reviews, photos

361 and 373 Front Street West, Toronto, Ontario M5A 1G6, Canada
Hotel amenities
Suite Toronto - The Matrix
3.5 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
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    2
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    3
Date Rating
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Not Sure About Hotel, Apartment Is Nice”
4 of 5 stars Reviewed 24 April 2008
1
person found this review helpful

Wow, I had no idea this building even ran a hotel! I lived in this building for 4 months in 2007 while living in Toronto. The rate was $1375/mo all utilites included, which was fantastic. It was a beautiful 1 bedroom near the top with views of the Rogers Centre, CN Tower, the city AND the water. The entire living room wall was curved glass making for a great panorama. The apartment included a dishwasher, and washer and dryer, which was handy. The kitchen and bathroom had granite counter tops. There was a small balcony. The building itself had a pool, gym, basketball court, and small movie theatre. The only complaints I would have about the place are that the condo rules are very restrictive (for example, one day, security wouldn't let me move a few boxes out of the apartment because I hadn't booked the elevator for a fee of $80!) Also, the bathroom was small for a luxury apartment.
Other than that though, I don't know exactly how the hotel service works, but the facilities are really nice.

  • Liked — The view, fiber-optic internet
  • Disliked — Strict condo rules
  • Stayed April 2007, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask jcyan13 about Suite Toronto - The Matrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
1 review
4 helpful votes 4 helpful votes
“SCAM !!! Avoid at all costs !!!”
1 of 5 stars Reviewed 25 September 2006
4
people found this review helpful

SCAM !!! Avoid AT ALL COSTS !!!

I thought that I was getting a good deal making a lst minute reservation and getting a decent rate - But was I Wrong !

I arrived and had to wait in the lobby for 15 minutes while they looked up my reservation. The building concierge didn't have an envelope with my name on it.

I tried calling Suitre Toronto but THEY ARE CLOSED on sundays.

The reservation or room keys were never found. I had to find a hotel room at double the price.

I am still trying to get a refund !!!

AVOID THE SCAMMERS !!!

  • Liked — Nothing !!! It is a scam !!!
  • Disliked — No professionalism
  • Tips/Secrets — Avoid !!!
  • Stayed August 2006, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
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Ask ottawalawyer about Suite Toronto - The Matrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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A TripAdvisor Member
Toronto, Ontario, Canada
1 review
12 helpful votes 12 helpful votes
“Very Poor Value for Money”
1 of 5 stars Reviewed 1 December 2005
12
people found this review helpful

About: 373 Front Street West, Toronto, ON Canada

The air quality on our floor was very poor. There was hardly any fresh air coming in through the vents in the corridors.

The air was generally stale and smokey (cigarette and garbage smells).

Asked the management to do something about the problem, they just ignored us.

Would not recommend you stay here. Very poor value for money.

  • Stayed December 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
1 review
Reviews in 2 cities Reviews in 2 cities
38 helpful votes 38 helpful votes
“Beware of Hidden Charges!!!!”
1 of 5 stars Reviewed 27 August 2005
38
people found this review helpful

I stayed in the matrix for 5 weeks paying $700/week. There is a deposit taken from your card in the amount of $1200 which took 2 months after I had left to get back and only once I contacted the credit card company regarding the non authorized charge. I was then billed $950 for parking for my 35 day stay which was never explained at the time of the booking but hidden in the small print of the contract. This is outrages that any one could charge that for parking and I didn't even have a car.

I would definitely recommend people stay elsewhere. Hotels come at a much cheaper rate.

  • Stayed April 2005, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask monty6666 about Suite Toronto - The Matrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Enfield, London, England
1 review
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“The Matrix - Excellent!”
5 of 5 stars Reviewed 16 January 2005
9
people found this review helpful

Suite Toronto - The Matrix is a vacation rental, an appartment rented out by the owner. The view from the appartment was sensational, virtually right on top of the SKY DOME (home of the Toronto Bluejays) and the CN Tower both within a five minute walk. Only 50 yards from the front door of the building is a 24hour market which has everything from bread to cereals and freshly cooked chicken to pasta.
The appartment was absolutely spotless, the cleanest ''hotel room'' i have ever stayed in. Two good size bedrooms, one on-suite. Living area nicely laid out and very modern with a kitchen area which opens out onto the living area. Air conditioning throughout, which was handy because the temperature for the whole ten days was around 82f / 28c with the last day spent at Queens Quay on the river front in temperatures reaching 87f / 30c.
We paid just £996 for the appartment (£98 per night for 9 nights plus taxes etc). Worth every penny.
The MATRIX is located on Front Street West although you have to collect the keys at Richmond Street West which took about five minutes.
The Matrix is not a hotel, it is the next best thing, but if you want self catering you wont do better.

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