Clean rooms, uncomfortable beds!!!!! This is a very good hotel but the room we stayed in had a very uncomfortable bed and the breakfast ended at 9:30 which - because it was the holidays - was REALLY early - I missed it all but the last day of our stay because I could not get up early enough. It was the HOLIDAYS! The room service was good and very flexible. The road outside of the hotel was very slippery so be very careful when driving there during the winter months.

My daughter and I stayed here for 3 nights at the beginning of November. Normally when I go to Toronto we stay downtown at the Delta chelsea, but I picked this hotel primarily because it was very close to the Toronto Zoo, and we didn't have a car ( we took the train).
So, to go to downtown, Yorkdale, Vaughn Mills, etc. we took the TTC everywhere, which was great.
The check in was good, the room nice and clean, a good size. The bathroom was a good size and water pressure great. The hotel is right off the 401 but you really didn't hear any noise from outside. Staff was very nice. The only problem was that our fridge didn't work so on the second night I told the staff and they said if it couln't be fixed I'd have to switch rooms. Later that night fridge was still broken and we were checking out the next day, so it was pointless to switch.
We did use the pool once, nice and quiet and clean, but a little cold! jacuzzi was nice, though.
We did use the breakfast room every morning, the attendant was very nice and ensured everything was stocked. They had a waffle maker, bagels, toast, different kinds of eggs and sausage and pastries-the usual stuff, not really a big buffet, but really it was OK.
If we were to come again to Toronto, we may stay here again, but only if it was to go to the zoo. Toronto is so big that it took a while to go from from the hotel to Downtown or whatever, like an hour and a half- that's using the subway! but then driving with a car, takes almost as long, plus you have to deal with parking, etc. Also, it's in a buisness area, so there's not a lot of places to go shop and eat, just the McDonald's down the street and the Keg. Scarborough Centre is nearby, though.
It was a good hotel to stay at, but we may downtown again next time.

This is our third stay at this Best Western location. Everything was great. We were able to get our room sooner than 3pm check-in time, desk staff were courteous, and dining staff were very pleasant and kept asking to ensure we were happy with breakfast and had everything we wanted. I would definitely stay again.

High quality stay at affordable price. Great staff, clean rooms and a pool to boot. easy access from the 401 to Toronto, Wonderland and all the other sites.