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BEST WESTERN PLUS Travel Hotel Toronto Airport – reviews, photos

3.0 of 5
5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
Hotel amenities
Special offer
108 per night
BEST WESTERN PLUS Travel Hotel Toronto Airport
Ranked #21 of 119 hotels in Toronto
4.5 of 5 stars 116 Reviews
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116 reviews from our community

    Trip type
Traveller rating
    50
    45
    14
    5
    2
Date Rating
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Jan 2012”
5 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

A friend and I stayed at this hotel for one night in January.
This hotel was excellent for the price we paid.
A complimentary shuttle to and from the airport - although you have to make sure you call the hotel directly to arrange pick up from the airport as they don't send a regular shuttle like some of the other hotels do.
Room was very clean and with new updated furnishings.
Great bathroom.
Would definitely recommend this hotel to someone that needs access to Pearson Airport!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akbar Kabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review
1 February 2012
Dear "Jan 2012:,

I am happy to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your comments online. I do hope that you will stay with us again during your next visit to Toronto.

Regards,

Akbar Kabir
General Manager
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Kingston, ON
Senior Contributor
29 reviews 29 reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Full marks in its category”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We spent two nights there, two weeks apart, on both ends of a trip South.
We only booked this hotel when the Sandman was full. I guess that's what you get for writing a positive review :) Caution: there is another Best Western, which also calls itself Best Western Plus Airport, on Dixie Rd. This review is about the one on Eglinton Avenue. But this hotel won us over and we now have a choice of two hotels with restaurant, which is very useful in this thruway desert zone around Pearson airport, but if you get there after 10 p.m., it's pizza only, delivery only. Nothing else for miles.
The room was smaller than most (your roommate will have to make you move if you are working at the desk and (s)he wants to get to the other chair or the window), furnished in the requisite dark wood and silver accents. There is a work-size desk (the free wifi worked beautifully), two excellent beds, a bigger than average fridge with good-size freezer compartment (we take frozen food on our trips to the islands, with mixed result at security: some agents will let it go if it is frozen solid) and good size flat=screen TV. On the other hand, drawer space is dismal (three small one next to the fridge), and the clothes closet is adequate, not one inch more. Bathroom is fine, and it was spotless.
Sleep quality in the rooms at the 'back' (overlooking the parking lot and golf course) is excellent.
The shuttle service, on time and exact, is outstanding (6mn., 10 in rush hour traffic). The staff also deserve great praise, from the desk clerks to the shuttle drivers: friendly, efficient and helpful, they know that at airports promptness is paramount.
The attached restaurant (MIckele's, note the k, probably to ensure the Italian pronunciation) is very good (see separate review), and serves as the locale for the complimentary so-so breakfast (no hot items in the buffet).
Our bill for one night, dinner for two with wine was under $190 all included (taxes and tip), which has to be excellent value. And they cheerfully kept a bag of our winter stuff, no charge, for the two weeks (and retrieved it immediately on request).
All in all, an excellent experience, and an address to keep in mind when traveling through Pearson.

Room Tip: Rooms overlooking the parking lot are quite a bit quieter.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Akbar Kabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review
30 January 2012
Dear "Full marks in its category",

I would like to thank you for taking the time to share your comments. We value all of our guests opinions and appreciate the time it takes to post comments. I am please that you were able to experience and appreciate our quality of service and amenities provided to our guests. We will be happy to accommodate you again in the future.

Regards,

Akbar Kabir
General Manager
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Bowmanville, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Park and Fly Package Great Value!”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We stayed here January 12, 2012 before flying to Cozumel for a week. The rooms were clean and nicely decorated and the beds were very comfortable. Bathrooms were a bit plain, but still functional. The shuttle to the airport at 4:30 in the morning was great - the driver was wonderful. Very social and courteous. A great place to stay and before flying out of Pearson.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Akbar Kabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review
24 January 2012
I am pleased to hear that you were delighted with your stay at our hotel. Thank you for taking the time to share these comments with us. We are looking forward to accommodating you again in the future.

Regards,
Akbar Kabir
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Hanmer, Ontario, CA
1 review
“"Like family now"”
4 of 5 stars Reviewed 19 January 2012

I have stayed at this hotel many a time. the staff is friendly and professional. The recently renovated rooms are just beautiful. Shuttle service to the Pearson Airport is safe and courteous...and they have a new van now.
I prefer not to eat the complimentary breakfast (not a fan) but there is a Country Style just beside the hotel. There is also a Tim Horton's two blocks down the road.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Akbar Kabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review
20 January 2012
Dear "Like family now",

Thank you for taking the time to share your comments regarding our hotel. I am pleased that you have recognized and appreciate the recent renovations at our hotel. We look forward to accommodating you in the future.

Regards,

Akbar Kabir
General Manager
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Barrie, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“A Good Hotel for Parking and Flying”
4 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

I stayed at this hotel with my family before leaving on vacation in December 2011. The location is easy to get to, South of the 401, and about 5 minutes from the airport. There is not much within walking distance for restaurants, but there is an Italian restaurant onsite, which doubles as the free breakfast area in the morning. The room was clean and quiet, with comfortable beds and 12ft ceilings (ground floor). The breakfast is pretty much a standard continental breakfast: (toast, cereal, fruit, oatmeal, waffles and tea/coffee/juice.) All the staff are very friendly, and we had excellent and efficient shuttle van service to and from the airport. It was very nice having the shuttle van arrive for pickup upon our return in less than 10 minutes. (Unlike many other airport hotels I've experienced, waiting 20 minutes or more.) I would recommend this hotel all around, but especially if you are looking for one close to the airport with reasonable park and fly rates and free airport shuttle service.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akbar Kabir, General Manager at BEST WESTERN PLUS Travel Hotel Toronto Airport, responded to this review
15 January 2012
Dear "A Good Hotel for Parking and Flying",

I appreciate that you took the time to share your comments regarding your recent stay at our hotel. As you mentioned, our location is convenient for airline travelers and our complimentary amenities such as airport shuttle service and complimentary breakfast create a hassle free experience for our guests. Thank you for taking the time to share your comments. We look forward to accommodating you at your next visit to Toronto.

Regards,

Akbar Kabir
General Manager
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Additional Information about BEST WESTERN PLUS Travel Hotel Toronto Airport

  • Best Western Travel Hotel
  • Best Western Toronto
  • Toronto Best Western
Address: 5503 Eglinton Avenue West, Toronto, Ontario M9C 5K5, Canada
Price range (per night):* INR5,545 - 7,449

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