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Old Mill Inn & Spa – reviews, photos

4.0 of 5
21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada
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Old Mill Inn & Spa
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65 traveller photos
Ranked #6 of 119 hotels in Toronto
4.5 of 5 stars 237 Reviews
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237 reviews from our community

What travellers say about this hotel
  • “Continental breakfast” (7)
  • “Very nice” (5)
  • “Jacuzzi tub” (4)
  • “Subways stations” (4)
  • “Not sure” (3)
  • “Friendly and helpful” (3)
  • “Next morning” (3)
  • “Room service” (3)
Traveller rating
    165
    52
    9
    6
    5
Only show reviews for Family (24) | Couples (125) | Business (48)
Date Rating
Barrie
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great time, but don't go during wedding season!”
4 of 5 stars Reviewed 12 February 2012

My husband and I used a "Wag Jag Jaunt" to get a great deal at The Old Mill for one night in September, 2011. It was a 'babymoon' for us (I was 6 months pregnant) and also my 30th birthday. The room we had was very nice, with a king-sized bed, whirlpool tub and a view... of the subway station. Ah well.
The Wag Jag had also come with a voucher for dinner, and we chose to eat in the piano bar, as opposed to the main restaurant, which they said was busier, and thus louder. The menu was interesting, with a number of twists on pub food (grilled cheese with brie, etc). My husband and I enjoyed dinner, but when the entertainment started (jazz combo) we found it to be a little loud and moved into the back room where we could hear ourselves talk.
The next day I had a massage in the spa, which was great! They even had someone who did pregnancy massages, which was especially worth it!
While I had my massage, my husband explored the grounds and buildings at the Old Mill, and then he took me around afterwards. It was really neat to see all of the old-style buildings and rooms that have been restored to look like they would have a hundred or so years ago, and there were some neat garden areas that we also enjoyed... but...
There were OVER 14 WEDDING-RELATED EVENTS GOING ON. Yes, 14. Everywhere we turned, there was another wedding party having photographs where we would have liked to wander, or take pictures, or hang out... When we explored the main building, almost every room was set up, or being set up for a wedding, bridal/baby shower, or other event. Which is fine, because we did choose to go on a weekend, but there really isn't anything else to do, or anywhere else to go if you're not part of a wedding. We were constantly turning around, trying to avoid being in someone else's wedding photos, and waiting our turn to take pictures in front of the fountain, etc.
Don't get me wrong, the Old Mill is a great location in the middle of Toronto with some really picturesque spots, excellent staff and great rooms, but there really isn't much to do on site, and there's even less when they book 14 weddings on one weekend, to perhaps the detriment of the other paying guests.

Room Tip: Make sure to ask for a room WITHOUT a view of the subway station.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bassoonjordan about Old Mill Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Inn & Spa, responded to this review
15 February 2012
Dear Bassoonjordan,

Thank you for taking the time to share your experience on Trip Advisor regarding your stay with us. As one of Canada's largest and most popular wedding venues, we are most busy on the weekends. I am sorry that you did not get the full experience you were looking for, as it was quite busy during your overnight stay. We are delighted to hear that you enjoyed your spa treatments and your accommodations.

We hope that you will book with us again to enjoy the full beauty of The Old Mill Inn & Spa.

Sincerely,

Vas Kolovos
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
“need to update furnitures , frames, carpet and pianos in the reception hall”
3 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

We have booked the old Mill for a wedding reception. we thought this could be a nice elegant venue .

We were initially excited with the atmosphere, the old setting and booked the hall for a wedding this year . However, when we are seriously checking the place to decorate for the upcoming wedding, we found out furnitures disgusting, in really bad condition and appearance . some furnitures are similar to old basement furnitures they are awful!!!

Pianos in the hall are disgusting, with wood cracks, needs at least to give it some polish or restoration , a grand piano would be great to see in this place , not worn out, unpleasant appearance of pianos that you would not even dare to touch . antique furnitures need to be restored and refinish Mix and match of furnitures in the hall is unacceptable, they should get an interior decorator and update this place. Frames are cheap and needs to be replaced .

We wanted to get a pianist for the hall but this piano is disgusting and the wood cracks are all over the piano. would rather have it covered than get someone to play this instrument.

We are hoping they would get this updated before this summer of 2012

Unfortunately we can no longer back out as it is late and cannot refund the downpayment. Hope something will be done before the summer this year to make us proud of the venue for my son's wedding.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
Ask bravososa1812 about Old Mill Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Inn & Spa, responded to this review
11 February 2012
Dear bravososa1812,

Thank you for taking the time to write to us regarding your experience at The Old Mill Inn & Spa. We take our guest concerns and feedback very seriously and I would like to address your concerns personally.

Please contact me directly as I have shared your review with our Director of Catering concerning your son's upcoming nuptials. We would like to ensure that all details are well taken care of and take the necessary action to make our venue suitable for this auspicious occasion.

I look forward to hearing from you.

Sincerely,

Vas Kolovos
Hotel Manager
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Calgary
1 review
“"Home away from Home!"”
5 of 5 stars Reviewed 8 February 2012

Truly a pleasant experience, a home away from home. I travel frequently on business to all the provinces and this is my favorite spot. It has beautiful surroundings, clean and comfy beds with a team of friendly staff to make each stay so enjoyable.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pam M about Old Mill Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Inn & Spa, responded to this review
9 February 2012
Dear Pam M,

Thank you for choosing The Old Mill Inn & Spa as your "home away from home" for your business travel. We aim to give all of our guests a warm and friendly welcome while taking care of all of their needs and we are happy to hear that we are your choice when traveling to Toronto.

We certainly look forward to your future visits and welcome you back into our home.

Sincerely,

Vas Kolovos
Hotel Manager
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Toronto, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Romance in the city”
4 of 5 stars Reviewed 6 February 2012

Who says you need to travel out of the city for a relaxing getaway. My wife and I recently purchased a Jaunt getaway to the Old Mill that turned out to be a nice romantic break for a busy couple. Since we live only 5 minutes away the travel time didn't cause any stress to our mini vacation. A trip to the spa, an afternoon nap (the Inn is very quiet), dinner and dancing followed by a nightcap and jazz made for quite an evening. The rooms are nice, the food is good and overall the service met our expectations.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sandy M about Old Mill Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Inn & Spa, responded to this review
11 February 2012
Dear Sandy M,

Thank you for booking with us at The Old Mill Inn & Spa for your jaunt.ca getaway package. We are delighted to hear that you enjoyed your stay and thank you for sharing your review on Trip Advisor for future travelers.

We welcome all guests from far and wide and it is nice to know that our neighbours also visit us for a quick escape.

We look forward to hosting you again in the future.

Sincerely,

Vas Kolovos
Hotel Manager
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1 review
“Service with a capital "S"”
5 of 5 stars Reviewed 3 February 2012

Beautiful clean rooms. Friendly, respectful and courteous staff. Delicious food. Need I say more?

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lawsyl about Old Mill Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Inn & Spa, responded to this review
7 February 2012
Dear Lawsyl,

Thank you for your wonderful review shared on Trip Advisor regarding your stay with us at the Old Mill Inn & Spa. Our staff are inspired with such great feedback to have us continue toward service excellence.

We hope that you will visit us again as we look forward to welcoming you back in the near future.

Sincerely,

Vas Kolovos
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Old Mill Inn & Spa

21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada
Price range (per night):* INR11,202 - 18,931

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Old Mill Inn & Spa
21 Old Mill Rd
Toronto, Ontario M8X 1G5
Canada
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Traveller Advice on Old Mill Inn & Spa

Professional Advice (3)
Title Source
“Old Mill Inn” Fodors.com
“Old Mill Inn And Spa” Lonely Planet
“Pumpkin and Turkey, Maple Leaf Style” Washington Post (free registration required)
Web Comments from Travellers (2)
Title Source
“Escape the City and Reclaim Your Sanity: Quick Jaunt to the Old Mill” bunchfamily.ca
“Old Mill Inn & Spa, an Ontario's Finest Inn” Expedia.com
Old Mill Inn & Spa
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