My boyfriend was in Toronto for business, so I joined him for 4 nights in late November. Great location - within walking distance to CN Tower and access to the subway right across the street. Clean modern decor and wonderful service - the female concierge (sorry, can't remember her name!) was particularly fabulous and super helpful! Had a pricey ($25) but very delicious turkey burger in the bar/lounge, and I loved the breakfast buffet - sliced meats, cheeses, gravlax, yogurt, granola, pastries, hard boiled eggs, porridge, fruit, roasted potatoes, mini quiches...all delicious and in a beautiful light-filled lounge area! Fabulous quality coffee/tea machine too. The free hotel wifi and computer in the lounge were also very handy. Rooms were contemporary and uber comfy - the beds are like heaven and are so hard to leave (so much so that we are actually very tempted to order the mattress from the hotel website!).

Negatives: the gym is very small and sad and totally uninspiring. And for those of you who have thin eyelids like me, the room does not get totally dark - the blackout blinds do not entirely cover the edges of the windows so you see the bright digital displays from Air Canada Centre. There's also annoying blinking lights from the in-room coffee machine.

However, I would definitely stay here again and recommend this hotel!

I had heard a great deal about this chain so I decided to try one out. Very nice looking room, good staff and fine location. The clue to what the downside was should have been the complimentary set of earplugs on the nightstand. I was on the 5th floor with a room that faced the Gardiner Expressway, so between the highway noise and the people yelling at street level, there wasn’t much doubt that this was the most needed room amenity in the hotel.

This is officially my favourite hotel! In the heart of everything. The rooms are just amazing, I have a hard time leaving in the morning to head for work on Bay. The Front desk staff were very helpful and friendly.

The hotel has a large well appointed gym. Amazing rainfall shower and bedside lighting controls.

I'll stay here any chance I get!

We stayed here for 3 nights whilst in Canada for a wedding. The hotel is smart, beautifully decorated and the service is exceptional. The staff were unfailingly polite helpful and seemed genuinely interested and friendly. Rooms were spacious and attractive. Wonderful big showers and bathroom.
The location is central. Beneath the hotel is a huge supermarket where one can buy food to bring into the hotel. Unusually the hotel actually brings this to your attention!

The bride and groom actually stayed one night (prior to the wedding) at very late notice and the staff prepared a little welcoming treat for them in their room.
We enjoyed it so much we stayed a further night before leaving Canada and found exactly the same hospitable treatment.
Lounge with tea and coffee available free all day.
Small but decent gym.