Travelers be warned: this hotel suffers from poor customer service and sketchy billing practices. It's been two weeks since my visit, and I've the terrible experience still lingers...resurfacing with a random, fraudulent charge on my credit card weeks later.
It all started on a busy weekend evening. The lobby was full of guests, and customer service rep. 'Anthony' began to become loud, and aggressive in his handling of the volume. He began making threats to guests taking too long, spewing warnings of violence, should the customer not hurry up with their documentation. Some other customers threatened to notify corporate, or the police, should he continue. No reaction. Didn't care.
At this point, I quickly checked in, avoiding eye contact with the staff member...only to have him blast me with some racist comment as I walked away. Having enough, I told him I would be sending a complaint to Days Inn corporate on his behavior. I did. They did nothing.
Two weeks later, I check my credit card statement, and a charge occurring 3 days AFTER my visit had been placed on my card.
Is this the cost of atrocious customer service? All I can do now is dispute the charge and forewarn other customers.

Based on our past experience we chose this hotel again and we were not diappointed. To mention some negatives: we found the lights in the room a bit inadequate and the parking exit gate did not work as easily as was supposed to.

stayed there for 4 days. Friendly staff. Anthony is the best! The price is excellent for the winter when there were not many visitors for beaches. Location is good too. 501 light rail takes about 20-30 minutes to downtown.

Room is clean and well maintained. Quiet and comfortable. Free Internet and pretty good breakfast. The only problem I encountered was that there was a couple who were apparently had issues at one night. They were screaming at 3 in the morning. They were kicked out finally.

I spent two nights with my wife at this location last week during an official visit to Toronto. Contrary to what some other visitors’ comments on tripadvisor, our experience were much better than expected. The location was just fantastic, we parked our car at the hotel and used public transport to get around, and that was very convenient. Room was clean and comfortable. The product we got for the price paid was very good. At check-in, we met Anthony and Checked-out with Gregory, both treated us very well. We will certainly return.