A group of girls and myself came here for a "girls night out". This was the second time we came here because my friend got the room on hotwire for a great deal.

One complaint that I had last time I came here was the heat in the rooms. It was WAY TOO HOT! The heat kept on going up and up no matter what I tried to do. What helped was that there were windows that did open which cooled the room down. What I dont understand is why does the heat continue to go up when the fan is off? I went to bed and the room was 75. I woke up and it was 89.

Security is another issue here.. when we came back to the hotel at 3am, there was a big group of guys (about 6 of them) doing some sort of "business" deal on the front steps! Being 4 small, vulnerable girls, we were a bit nervous walking into the hotel. When I mentioned to security that the men outside were conducting some sort of shady business, he just laughed and brushed it off and said I was overreacting. As a customer to your hotel, my safety should never be at risk, or laughed at. Your own customers are afraid of coming into the hotel because you have hoodlums in front of the doors selling drugs and then we get laughed at? Not appreciated at all.

Overall our stay was good for the deal that we got, however if it was up to me, I would not choose this hotel had I known which one it was. Beds were comfy but the heat was unbearable. Cant the hotel do something so that we can fix exactly what temperature our room should be rather than just having it go up and up and up? Waking up to a room at 89 is just ungodly. And or those who dont know, 89F is 31C.. really now?

Normally when we go to Toronto we stay with family, but since we found a good deal we decided to play tourist. We were pleasantly surprised by the quality at this Holiday Inn. The service was great - from the front desk (warm welcome at check in) to Tegan in the bar (extremely friendly and efficient,) to the serving staff at breakfast. The location is excellent at Carlton & Yonge, at the College subway stop and next door to Maple Leaf Gdns with the huge Loblaws grocery store and LCBO. Our rooms were on the top floor facing south and a fantastic view of the city. While the rooms were a trifle on the small side, it was really not a problem. We had a king bed, a bar fridge that was not filled with overpriced drinks and treats so we could fill it ourselves. \outside or two rooms there was a sitting area that was great for sitting at to have a drink. This could be a problem if there are noisy people using the area. The breakfast buffet was included in our room price and it was good

Booked 1 night Jan 2012 through Hotwire for $75/nt not including taxes or fees. Only stayed 12 hours as I had to leave early the next morning. Staff were friendly and prompt. Location is great: 1 minute from College stn. subway, tim hortons, starbucks. Close to shopping. 4 blocks from the Delta Chelsea, where I caught the Airport Express the following morning. Wifi was free, which is always welcome.

Rooms were spacious, clean and well-appointed. Mine had a writing desk, flat screen, couple of comfy chairs, large closet and Bath and Body Works toiletries. Desk lamps had outlets in the base so you could easily plug in laptop/cell phone charger. The beds were comfy and the wing I was in was quiet so I had a good night's sleep.

Would definitely stay here again!

The location is fantastic. It is very centrally located in the middle of downtown Toronto. Also the price was right too. The front desk staff were very friendly and helpful. What you would expect from a Holiday Inn really. The rooms are very modern if a little small.

So the one flaw (and for me this is a deal breaker) is that Housekeeping woke us up at 8:00 am on a Saturday!!! We had not asked for a wake up call, and when we asked what time it was (as we were dead asleep) the housekeeper said it was 11 and we had to check out. I was definitely not happy about that. Also someone had left a tampon dangling on the picture frame above the bed (it was so weird we took a picture of it.) Housekeeping should have definitely caught that one. Otherwise the room was very clean, but come on.

Outside of the housekeeping issues, a great hotel but a couple of glaring issues.