We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Delta Chelsea

Delta Chelsea – reviews, photos

3.5 of 5
33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada
Hotel amenities
Offers & Announcements
FREE Tank of Gas
Delta Chelsea
Ranked #51 of 119 hotels in Toronto
3.5 of 5 stars 1523 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,523 reviews from our community

What travellers say about this hotel
  • Eaton Centre(41)
  • Great location(31)
  • Very nice(27)
  • Room service(24)
  • Friendly and helpful(18)
  • Yonge Street(18)
  • Top floor(17)
  • Adult pool(16)
  • Water slide(15)
  • Dundas square(14)
Traveller rating
    327
    542
    359
    188
    107
Only show reviews for Family (310) | Couples (411) | Business (270)
Date Rating
Calgary, Canada
Top Contributor
53 reviews 53 reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
“Good Hotel in the center of Toronto”
4 of 5 stars Reviewed 13 February 2012

Although the property is a bit dated, this hotel consistently provides excellent service. Great central location, clean and comfortable rooms. Rooms are on the smaller side, but have everything you need. There is some construction going on accross from the hotel but the staff were good about getting me a room away from the noise. Fitness Centre, Pool, Business Centre and some great resturants, this hotel has everything you need for a pleasant stay.

Room Tip: Higher floors have less street noise. Be realistic about the noise, after all you are in the middl...
See more room tips
  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Christiana0564 for Toronto
Ask Christiana0564 about Delta Chelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dasha Bortsova, Manager at Delta Chelsea, responded to this review
15 February 2012
Dear Valued Guest,

Thank you for taking the time to review us.

I was thrilled to hear that you had such a wonderful stay with and found the location central to many of Toronto's features and attractions. It is our goal to provide our guests with excellent service and relaxing stay.

We are looking forward to welcoming you back.

Sicnerely,

Dasha Bortsova
Guest Experience Specialist
Delta Chelsea Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Comfortable rooms even if a bit dated.”
3 of 5 stars Reviewed 12 February 2012

Good comfortable and clean hotel, good central location with the underground not far away, and typical friendly & helpful Canadian customer service.
The rooms are a bit dated but it was comfortable and clean and I was able to get rest when I wanted. The TV is small and the picture quality was poor. The bathroom is large and has a red heat lamp which operates on a timer and makes the bathroom look like a dark room when in use.
There is an observation deck on the same floor as the pool and gym that offers some reasonable photo opportunities which include the CN Tower.
Breakfast was a bit pricey. Good spread of food but fairly crowded and hard to find a table at times. There are plenty of places to go for food in the area though.

  • Stayed April 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GMT80 about Delta Chelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dasha Bortsova, Manager at Delta Chelsea, responded to this review
14 February 2012
Dear Valued Guest,

Thank you for taking the time to review us.

I was glad that you have enjoyed your stay with us, and the view from the 27th floor. It is a great locations and provides a nice view of the downtown and especially of CN Tower. I am sorry that the condition of the room did not reflect your expectations, but I am pleased you got rest and friendly service that our company is known for.

We hope to have the pleasure of you staying with us when you are in Canada next.

Sincerely,

Dasha Bortsova
Guest Experience Specialist
Delta Chelsea Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Senior Contributor
36 reviews 36 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Great location for Toronto”
4 of 5 stars Reviewed 11 February 2012

Stayed for two nights. I'm more of a hosteler and backpacker so this was a nice place to stay. Had a room with a view of dundas square. Does of shopping, restaurants, bars nearby. Within walking distance to Eaton's Centre, Nathan Philips Square, and even the ACC and Skydome, if you don't find the walk. Would recommend it to everyone!

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Matthew T about Delta Chelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dasha Bortsova, Manager at Delta Chelsea, responded to this review
13 February 2012
Dear Valued Guest,

Thank you for reviewing us on TripAdvisor

I am glad you have the location of the hotel convenient to different activities within the city and have enjoyed your stay with us. We hope to have a chance to welcome you back soon for another pleasant stay.

Sincerely,

Dasha Bortsova
Guest Experience Specialist
Delta Chelsea Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrie, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Faimly or Adult, Good choice for either or both”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

This is our preferred hotel in Toronto as the staff has been over the top on more occassions than not, I've been visiting this hotel since the early eighties an s am off again for a Valetines get away next week. As a couple we enjoy the rooftop adult only pool and families can enjoy the main level water slide pool and amusements. We use the hotel as a base for our day trips to the galleries or shops and find it's central location works for proximity to many of Toronto's tourist draws and local fare. Having stayed there on more than 20 times I think it has the the right value for our needs.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Robertlad about Delta Chelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dasha Bortsova, Manager at Delta Chelsea, responded to this review
13 February 2012
Dear Valued Guest,

Thank you for reviewing us.

I am very pleased to hear that once again you had a wonderful stay with us. I am glad the location is great for your daily activities while visiting Toronto. We are looking forward to welcoming you back for the stay on Valentine's Day.

Sincerely,

Dasha Bortsova
Guest Experience Specialist
Delta Chelsea Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, On
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good midtown hotel but starting to show aging.”
3 of 5 stars Reviewed 9 February 2012

Stayed two nights (Friday and Saturday) and, all in all, the stay was pleasant. The room was of a good size with a king bed that was comfortable. BUT only one large comfortable chair and a smaller and less comfortable desk chair in a room designed for two! Drawer and closet space was OK but we had to call for more hangers and a second bath robe which were delivered promptly.
Friday night was a mixed blessing as the folks next door partied till 4:30 am and were, off and on, quite noisy - connecting door carried the sound even though theirs and ours were closed.
Saturday was fine till 7 am when there was a fire alarm and we had to go to the lobby. The hotel did not offer any reduction for either issue.
TV checkout did not work.

Room Tip: Ask for a room that does not have a connecting door to the next room!
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by DaveLon for Toronto
Ask DaveLon about Delta Chelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dasha Bortsova, Manager at Delta Chelsea, responded to this review
13 February 2012
Dear Valued Guest,

I would like to thank you for taking the time to review us.

I am glad you have enjoyed your stay with us, however I apologize for the noise you have experienced during the time coming from the guests next door. We have our Security Officers patrolling the corridors to ensure the peace and quite, and I am sorry we have failed in this instance. As a company our first priority is the safety of our guests and employees, and treat every fire alarm with the utmost importance. I apologize for the disturbance it caused, and can certainly understand your disappointment.

We look forward to your next stay.

Sincerely,

Dasha Bortsova
Guest Experience Specialist
Delta Chelsea Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Delta Chelsea also viewed

Courtyard by Marriott Toronto Downtown
4 of 5 stars 761 Reviews
Toronto, Ontario
Show Prices ABS:HotelCheckRates-d186891?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Residence Inn by Marriott Toronto Downtown / Entertainment District
Show Prices ABS:HotelCheckRates-d647813?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Cambridge Suites Hotel
4.5 of 5 stars 814 Reviews
Toronto, Ontario
Show Prices ABS:HotelCheckRates-d183057?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 119 hotels in Toronto, ranked by popularity »

Been to Delta Chelsea? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Delta Chelsea

  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Delta Toronto
  • Delta Chelsea Hotel
  • Toronto Delta
Address: 33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada
Price range (per night):* INR7,057 - 13,946

Owners: What's your side of the story?

If you own or manage Delta Chelsea, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Delta Chelsea
Show the lowest price for this hotel (from our partners)
Show Prices