Having practically "lived" in hotels during my business career, I can assure you that you will enjoy the Windsor Arms. You can always tell from the attitude of the first staff you meet, from the Doorman to Reception. I stayed there over 40 years ago and many times since, and have never been disappointed. My standards, I admit, are high....I am not easily pleased when it comes to hotel service. I stayed in the Toronto Four Seasons when it opened as the Hyatt, the current Hilton when it opened as the Hotel Toronto and prior to it becoming the Westin, and even the Westbury when it opened. In short, I have a broad base for comparison, and I agree with Conde Nast that the WA is the #1 hotel in Toronto. The attention to detail is outstanding, from explaining the room functions to the personal weather report. All the staff are very pleasant and accommodating....the rooms luxurious (the Art Shoppe), very clean and quiet. Don't hesitate to book an adventure...you'll be very satisfied!

We visited this lovely hotel for the first time, to celebrate our anniversary. We were upgraded to a lovely suite and had a personal butler, who instructed us on how to use all the wonderful amenities. We were presented with a lovely fruit tray and chocolates. The king bed was so comfortable! The hotel itself is very elegant-a throw back to an extravagant earlier period in time. Each one of the staff was incredibly friendly and quick to help with anything you asked.
Highly recommend this hotel for a special treat.

what a better way to celebrate a special occasion than having afternoon or high tea at the lovely Windsor Arms. We come here at least once a year (during winter) & it's always been the best. The sandwiches and pastries are fresh & delicious and the elegant and cozy tea room itself with its fireplace always transports me to another world. Make sure that you make reservations well in advance (there are 2 sittings )& that you book it for the original tea room with the fireplace otherwise the experience is just not the same. It's a great experience for young and old alike (we bring the whole family including kids). The service is also impeccable. Don't forget to ask for a doggie bag!

As a business traveler, I spend many nights a year in hotels, and the Windsor Arms in Toronto has to be one of the best. From the second you walk in, you feel like you're in a place that truly cares and will look after every one of your needs, and they really do.

The suite I was given was spectacular, and totally renovated since my last visit. The classical design with contemporary finishes truly made my suite a pleasure, and unique experience to be in. It even had a Baby Grand Piano in it! Their salt-water Indoor pool with a fireplace also made for a great way to relax after a long day.