I stayed at the Town Inn Suites on December 30, 2011 - January 2, 2012. When we arrived they gave us room 306 and we walked in and were pleasantly surprised to see a kitchen and balcony. But the surprises didn't end there... the kitchen utensils were dirty and just sitting in the living room we felt dirty and we had only been there for a couple hours.

The next morning I woke up to find a bed bug on the sheet that I had just been cuddling with. I jumped up and ran to the washroom in total disgust. My friend and I checked the bed and found 5 more bugs, some were brown and some were red, which means they had fed. Ughhh just the memory of it grosses me out and its 3 weeks later.

I called the front desk to let them know what we had found and asked them how they were going to handle this; since now I was terrified that I was going to bring them home.
The front desk girl spoke to her manager and called me back. They upgraded us to a luxury suite on th 20th floor (which meant a minimum wait of 15 mins for the elevator cause it was so slow) and gave us a free breakfast (which sucked and took way to long for them to cook and when it finally came out the bacon was burnt) and they gave us money and detergent to do our laundry and then garbage bags to put all our clean clothes in. So much for site seeing that day, we spent the whole day doing laundry. Hell I could of done that at home. lol

The housekeeping surpervisor came with us to check out the luxury suite. We lifted the mattress to make sure there were no bugs and thank god there was not. The supervisor went on to explain that the rooms on the lower floors are sometimes rented out a month at a time and the people that rent those rooms dont always tell the hotel if they find bugs.

I dont care what she said... it was obvisious that, that room had not been cleaned or checked before they rented it out to the next people because if it had... housekeeping would of seen those bugs.
I understand that bed bugs are pretty much everywhere now but come on... do yourself a favour and pick a different hotel.

This is my second time staying at Town Inn Suites. The elevators were slow but are getting replaced soon ,on my next stay they should be bang on.
I have to say the staff are wonderful. As we were staying through the Christmas period this added a homey feel to our stay.
We had one glitch during our stay(someone rented the room next to us for a party). I called front desk and they came and looked after the situation in a timely manner.
The kitchen has what you need,it is not fully stocked as one would have at home but with so many places around you to eat you have what is needed to reheat or store food. For the price I can not find any fault with this location. We paid for a months wireless as it worked out cheaper than daily. We got a permit to park outside which worked out cheaper in the long run too.. Just beware of the signs and locate an area that has not got restricted hours like we did as we got a few tickets!! I told housekeeping I would attend to the room myself as it was a holiday. They did however check in daily to ensure I had what I needed for linens,coffee ect. If you want a handy location on a budget and great staff then you cannot go wrong to staying here. We will be back for sure.

Room was on a low floor, room smelt. Windows were absolutely filthy, as if they hadn't been cleaned in YEARS. Kitchenette was under-equipped. Television in main area was right out of the 1990's. A few light globes didn't work. Workmen making noise early in the morning, drilling/construction. I didn't dare experience the 'breakfast'.

Could not wait to get out of there. Staff were nice enough.

Stayed here as part of a bachlorette party that I had nothing to do with organinzing. Room's were spacious but the hotel is like an old apartment building turned into a hotel. Upon our arrival the first thing out of the gentleman's mouth wasn't "how are you today, or hello" it was there is a zero noise policy in affect here :/ ummmm ok did someone not tell him we were having a bachlorette party here?
I thought for sure we would be looking for another place to rest our heads at the end of the night. Much to my surprise we didn't get kicked out. The party was held in a "suite" Much more like a larger version of a dorm room. Our double room was ok. The balcony's were a little sketchy and as soon as we got in our room I was the first one to jump in the shower and about 5 minutes in the water went cold. Needless to say I had to cut my shower short and the 2 other girls I was in the room with had about enough time to get wet and get out. We had to call down to the front desk to let them know that our closet door wasn't hanging anymore. It was resting up against the wall and we didn't want them to think we trashed the place. The front desk man didn't seem too surprised.
For the price we paid I was totally unsatisfied. I would not go back to this hotel even if it was $100 cheaper than all the rest.
On the day of departure we got stuck in the elevator. It kept going up then down the up then down eeeksss I wasn't too impressed especially when I wasn't feeling the greatest.
I'm not a negative person and I usually take things with a grain of salt but this place was down right dirty and way past it's prime.