We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Westin Harbour Castle

Westin Harbour Castle – reviews, photos

4.0 of 5
1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Hotel amenities
Westin Harbour Castle
Ranked #33 of 119 hotels in Toronto
4.0 of 5 stars 1001 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,001 reviews from our community

What travellers say about this hotel
  • Very nice(35)
  • Room service(34)
  • Cn tower(30)
  • Valet parking(25)
  • Air Canada Centre(21)
  • Union station(18)
  • Heavenly beds(16)
  • Pool area(14)
  • Breakfast buffet(10)
  • Junior suite(10)
Traveller rating
    349
    372
    169
    68
    43
Only show reviews for Family (163) | Couples (291) | Business (251)
Date Rating
St. Catharines, Canada
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“great stay”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

This hotel is your standard westin hotel. Nice lobby, quick checkin. Nice comfortable room. Both the sheraton bed, and the Westin Heavenly bed, are by far the best beds we have ever slept on in a hotel. Hotel has a nice indoor pool. Good location with Access to underground streetcar station across the street. Smokefree hotel is always a plus.

We had a lakeview room on the 24th Floor.

The only two issues we had with the hotel
-Valet parking was alittle expensive @$40/nite
-Someone was smoking pot in the hallways, which then started filtering into our room. But we called the front desk, and they sent up security to deal with the issue, and they also wavied our Valet Parking.

Whenever we stay in toronto, we stay at this hotel or the Sheraton Center Hotel. both great hotels!

Room Tip: If your looking for a really nice room, request one of the Corner suites... They have a panoramic vi...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by nathanrs1979 for Toronto
Ask nathanrs1979 about Westin Harbour Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Exellent view”
4 of 5 stars Reviewed 6 February 2012

Spent 10 nights at Westin Harbour Castle in May 2009. Big room with a nice big bed. Big bathrom with shower and tub. Exellent view of Lake Ontario from the room. Staff was very helpfull.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask petethepirate about Westin Harbour Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rekha Khote, General Manager at Westin Harbour Castle, responded to this review
13 March 2012
Dear petethepirate,

We are glad you enjoyed your time in Toronto and chose to stay with us as your home away from home during your trip abroad. We do hope we will have the pleasure of seeing you on your next trip to Canada.

Best regards,
Rekha Khote

General Manager

Westin Harbour Castle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Senior Contributor
37 reviews 37 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Westin never disappoints!”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I've stayed at many Westins and this was not surprise since of level of service, room quality and amazing views is what makes sets this brand apart from the rest. The restaurant on top also has great food and wine selection, and did I mention the views? My husband and I stayed for 5 nights while vacationing, this location is close to the subway stations, many attractions and restaurants in Toronto.

Room Tip: Be very nice to the front desk person checking you in, this make a difference when getting a nice ro...
See more room tips
  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by NycHappy_travels for Toronto
Ask NycHappy_travels about Westin Harbour Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rekha Khote, General Manager at Westin Harbour Castle, responded to this review
6 February 2012
Dear NycHappy_travels,

I am glad you and your husband enjoyed your holidays with us. Thank you for taking the time to share your review, and for being such a loyal customer! We hope we can welcome you both back again soon. The views in the summer months are even more amazing!
Best Regards,
Rekha Khote
General Manager
Westin Harbour Castle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, On
Top Contributor
66 reviews 66 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Very Good Hotel”
4 of 5 stars Reviewed 4 February 2012

My company has held it's yearly Sales Kickoff at the Westin Harbour Castle for the last few years and I think it is a very good hotel for this purpose. The rooms are clean and comfortable and the staff have been helpful. We had a gala dinner for about 200 people on the first night and the food was quite good considering they were cooking for that many people - my steak was cooked properly. The hotel location provides a good view of the lake but it is a bit cut off from the rest of the city if you want to walk anywhere. However, there are lots of taxis and shuttles available. Overall this is a very good hotel.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 21 more reviews by NKLounger for Toronto
Ask NKLounger about Westin Harbour Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rekha Khote, General Manager at Westin Harbour Castle, responded to this review
13 March 2012
Dear NKLounger,

Thank you for taking the time to provide us with the feedback about your stay with us.
I will make sure that your comment goes to Chef. He is doing an amazing job at the hotel for all our conferences and restaurants and I am sure he will like knowing that you left us happy and full.
We hope to see you on your next work conference.

Sincerely,
Rekha Khote

General Manager

Westin Harbour Castle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great upgrade”
4 of 5 stars Reviewed 3 February 2012 via mobile

I stayed here for one night while at a conference and got a great deal. The hotel is a little out of the way but we got an upgrade with a view of Lake Ontario that made up for it. My one criticism is that the bathroom could've been cleaner. For the price though, a fantastic deal.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mirage2011 about Westin Harbour Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Westin Harbour Castle also viewed

Hotel Le Germain Maple Leaf Square
4.5 of 5 stars 129 Reviews
Toronto, Ontario
Show Prices ABS:HotelCheckRates-d1940841?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sheraton Centre Toronto Hotel
4 of 5 stars 1,659 Reviews
Toronto, Ontario
Show Prices ABS:HotelCheckRates-d183085?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Residence Inn by Marriott Toronto Downtown / Entertainment District
Show Prices ABS:HotelCheckRates-d647813?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 119 hotels in Toronto, ranked by popularity »

Been to Westin Harbour Castle? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Westin Harbour Castle

  • Westin Hotel Toronto
  • Westin Toronto
  • Westin Harbor Castle Hotel Toronto
  • The Westin Harbour Castle
  • Toronto Westin
  • Westin Harbour Castle Toronto
Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Price range (per night):* INR10,418 - 18,091

Owners: What's your side of the story?

If you own or manage Westin Harbour Castle, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Westin Harbour Castle
Show the lowest price for this hotel (from our partners)
Show Prices