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Park Hyatt Toronto – reviews, photos

4.5 of 5
4 Avenue Road, Toronto, Ontario M5R 2E8, Canada
Hotel amenities
Park Hyatt Toronto
Park Hyatt Toronto
Park Hyatt Toronto
Park Hyatt Toronto
Park Hyatt Toronto
Park Hyatt Toronto
Ranked #17 of 119 hotels in Toronto
4.0 of 5 stars 250 Reviews
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250 reviews from our community

What travellers say about this hotel
  • Very nice(10)
  • North tower(9)
  • Car service(5)
  • Bloor Street(5)
  • Subway stop(5)
  • Great view(5)
  • Rooftop lounge(4)
  • Niagara Falls(3)
  • Hotel restaurant(3)
  • Flat screen TV(3)
Traveller rating
    134
    72
    26
    13
    5
Only show reviews for Family (27) | Couples (76) | Business (80)
Date Rating
Miami Beach, Florida
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Top Notch!! No Complaints, Great Stay!”
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

I stayed here for 4 days, and have to say that it is the Top 3 of hotels in Toronto. There is some new competition between Trump, Ritz, and Four Seasons, but location is tops, the design is timeless, and complimentary car is great. I stayed in the North Tower, that is more modern than the traditional South tower, and prefer it, as it is a bit more relaxed, though a bit more of a hike than than south to the main Lobby. Also I have to say that the Breakfast in the main restaurant is excellent, and the spa is beautiful and fully featured. It is currently the best hotel, but as I have not stayed at the Ritz yet (Financiall District) and really love the Yorkville area.

Room Tip: Choose the North tower for the best of both worlds, Mdern yet classy
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR-At-The-Park, Manager at Park Hyatt Toronto, responded to this review
30 January 2012
Dear Trip Advisor Member,

Thank you for taking the time to share your experience with us.

It is always a pleasure to know that our amenities and the services we provide, contribute positively to the overall guest experience. I will be sure to share your kind words with our team.

When your travels bring you back to Toronto, it would be our pleasure to welcome you once again to your home away from home.

Best Regards,
Gail Aihoshi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Senior Contributor
38 reviews 38 reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Once elegant rooftop bar”
3 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

For many years the bar at the top of Toronto's Park Hyatt (formerly the Park Plaza) was a mecca for the city's cultural community. Elegant and welcoming, it was a good place to enjoy the view and good conversation while quaffing a well chosen wine. The view is still there, as is a good wine list, but since the installation and operation of an obtrusive sound system, evidently on the principle that bars must have loud music, the bar has become considerably less attractive, at any rate if conversation is one of your objects.

Stayed December 2011, travelled with friends
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PR-At-The-Park, Manager at Park Hyatt Toronto, responded to this review
17 January 2012
Dear Trip Advisor Member,

Thank you for taking the time to provide feedback concerning your recent experience at our Roof Lounge. I do apologise that the setting was not conducive to conversation and made your experience an unpleasant one. We take your concerns seriously and I have shared the points you noted with our team.

Once again, please accept our most sincere apologies.

Best Regards,
-Gail Aihoshi
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toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“A New Annual Tradition”
5 of 5 stars Reviewed 30 December 2011

My daughter and I have made a tradition of heading to Toronto's "Miracle Mile" for the Boxing Day sales on December 26th. This year we decided to get a room at the Park Hyatt Toronto for two nights as it was close to our shopping destinations and they offered excellent room deals. Having enjoyed both nights immensely, we now know that we must include a stay at this hotel be included in our annual tradition. My sister and her three daughters joined us for one night and they too want to make this an annual event. The rooms were large, and extremely comfortable. The staff could not have been more pleasant, from the doormen, to front desk personnel, to the housekeeping coming to perform nightly turn-down service. My ONLY complaint with the hotel was the lack of coffee machines/kettles in the rooms. This is the only hotel I have experienced in years that does not have this available. While I understand that the hotel offers 24 hour service, you do necessarily want to have to answer your door and/or wait for a cup of tea. This will necessitate my bringing my own immerser/travel kettle with me. I do hope they change their policy on this issue before my next stay.

Room Tip: We upgraded to a luxury room. It was quite a bit larger than the standard room, which in it itself w...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR-At-The-Park, Manager at Park Hyatt Toronto, responded to this review
3 January 2012
Dear Trip Advisor Member,

Thank you for taking the time to shared your feedback during the holiday season. It warms our hearts to know that we will become a part of your annual family tradition. Thank you for including us.

I am happy to learn that you enjoyed your stay with us and I will be sure to share your kind words with our entire team. Your feedback regarding kettles/coffee machines in our guestrooms has been noted and I will be sure to share that with our brand team as well.

Wishing you and your entire family the very best for 2012!

Best Regards,
-Gail Aihoshi
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Windsor, Canada
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“First class, all the way”
5 of 5 stars Reviewed 30 December 2011

We think this is a great hotel because of its location and because the staff were very friendly and courteous. Our room had a very luxurious feel to it (maybe the bathrobes that were furnished lent to that feeling). The bed was very comfortable, the TV of an exceptional size, and the window could be opened (a must for my wife who likes to feel air moving around her when she is sleeping). We ate lunch at the Hotel's restaurant and found the food to be very good (the service could have been a tad faster) Going online saved us an appreciable amount of money but to do so one must accept that the reservation cannot be canceled.

Room Tip: Booking on line may result in an appreciable saving.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR-At-The-Park, Manager at Park Hyatt Toronto, responded to this review
3 January 2012
Dear Trip Advisor Member,

We would like to wish you and your entire family all the best for 2012! Thank you for taking the time – during the holiday season, to share your feedback with us.

I am delighted to hear that you both enjoyed your stay and you were able to experience all that Yorkville has to offer. Please accept our apologies for the delay you experienced in our restaurant and I will be sure to share your feedback with our restaurant team.

Once again, thank you for sharing your thoughts with us and we look forward to welcoming you back to your home away from home when your travels take you back to Yorkville.

Best Regards,
-Gail Aihoshi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed 21 December 2011

An excellent hotel with professional and pleasant staff who are doing their best to make your stay as comfortable as you can. Amazing location in the fancy and elegant Yorkville made it an amazing visit all together.I recommend this hotel to anyone who would like to have a wonderful time in Toronto

Room Tip: Amazing Hotel I love it
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR-At-The-Park, Manager at Park Hyatt Toronto, responded to this review
3 January 2012
Dear Trip Advisor Member,

We are thrilled to hear that your stay with us was everything you needed it to be. We wish you and yours the very best for 2012...and when your travels take you back to Toronto, we look forward to welcoming you home.

Best Regards,
-Gail Aihoshi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Park Hyatt Toronto

  • Hyatt Toronto
  • Toronto Hyatt
Address: 4 Avenue Road, Toronto, Ontario M5R 2E8, Canada
Price range (per night):* INR13,274 - 29,349

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