We booked one night's getaway at this hotel and found it to be very nice. Right downtown (only steps from Union Station - GO Transit and TTC)...in my opinion the rooms were modern and well kept, staff were very pleasant and accomodating. I will stay here again.

Nice hotel....can walk to anything in the downtown area or to the ferry to the Island.....all the amenities and right in the middle of the restaurant/bar area.....close to the train and subway for ease of travel

This hotel didn't double book the credit card this time, (it has twice before)...and the restaurant was atrocious again! We have an annual convention at the MCC every January, where at least 75 of us end up after dinner for some drinks and to catch up. As per usual, the bar Azure was understaffed....over priced, and completely disorganized. A line-up of us waited (and I timed it on the TV) 25 minutes for a drink.

The only reason I stay there is because generally I don't book it, I just end up staying with a colleague that books. The only good thing out of this trip, is that the valet was only 10 minutes, not it's regular 20, AND for the the first time again, we didn't get double billed for it.

The shower in our room ONLY had freezing cold water, or scalding hot water. When we told the staff, they said "Oh. That's too bad."

I highly recommend you stay elsewhere and pay the small cab fare to get to the Convention Centre if that's why you would book at the InterContinental.

Can any body tell me why the higher the grade of Hotel they try to rip you off on parking and then there's the $10.00 charge per day for wifi usage totaaly wrong when you consider that a Holiday Inn express does not charge for parking or wifi or local calls. That being said this hotel is superb ....the general areas are well appointed fand spacious, the location is second to none,and rooms are great, one of the best beds we have encountered .Would go back again....tip park across the street for $15.00 beats $40.00.