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Renaissance Toronto Downtown Hotel – reviews, photos

4.0 of 5
1 Blue Jays Way, Toronto, Ontario M5V 1J4, Canada
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Renaissance Toronto Downtown Hotel
Ranked #26 of 119 hotels in Toronto
4.0 of 5 stars 416 Reviews
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416 reviews from our community

What travellers say about this hotel
  • Cn tower(31)
  • Rogers Centre(11)
  • Rogers center(9)
  • Pool area(8)
  • Blue Jays(7)
  • Very nice(5)
  • Valet parking(5)
  • Very clean(5)
  • King size bed(4)
  • Front desk staff(4)
Traveller rating
    147
    154
    76
    28
    11
Only show reviews for Family (85) | Couples (118) | Business (83)
Date Rating
Sunderland, Ontario, Canada
2 reviews
“Booked as a gift!”
5 of 5 stars Reviewed 31 January 2012

I have booked this hotel for 5 years in a row, for Monster Jam weekend. We gave this as a gift to our 2 young grandsons then they were 5 and 4, from different families and had tickets to see Monster Jam and we got them a cityview room each to go with it, so thier parents didn't have to drive them home late at night since they live 90 mins away. It went over so well parents and kids had so much fun that they asked again to go the next year, so we talked to the parents and gave them a stadium view room as a family gift, since one of the families had a new baby our 3rd grandson. The tradition continued we added the our son and his family, to our 2 daughters and thier families, so the total attending this year in 3 rooms (son and family, daughter and family, daughter and family) was 13. Six adults and 5 grandsons and 2 grandaughters. This is as good a review as you will ever get, it started a tradition because of good quality service, wonderful treatment by the staff, some of who remember them year to year its been going on so long, great amenities, wonderful pool, amazing rooms and beds, with attention to details when travelling with kids. This year the reviews from all were the best year ever, with upgrades in thier rooms and the friendly family feeling they left with. From the valet parking to the help from the conceirge, front desk, porters, the convenience of the wonderful restaraunt, everyone was wonderful, everything was great according to the kids as well as the adults, the request is in already for a return trip next year as thier gift from us for christmas this year. Makes shopping a little easier for this set of grandparents! Thier smiles and rave reviews make it worth it. Some year we will have to join them to see what all the fuss is about. A special thanks to Andrea Copeland, Director of Rooms who is wonderful if you need help booking multiple rooms with multiple needs for multiple families. They will be returning, with the help of Renaissance Toronto Downtown we have started and continued a Christmas Family Tradition, and you can't get better then that.

Room Tip: If you want a refrigerator and microwave, book them early, they do there best to accomodate everyone...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Glenda B about Renaissance Toronto Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Ok but dated”
3 of 5 stars Reviewed 31 January 2012

Room was large but be sure to ask to be away from elevator as it is noisy. Bed comfortable but decor of room is boring. This hotel is functional but don't expect anything very upscale. Aveda products and Keurig machine in room nice touch.

Weird layout around elevators. Four elevators but when you get off on floor, there is a wall between elevator 2 and 3 meaning you have to walk in two different directions to get to your room depending on which elevator you get on. Rather confusing until you figure it out.

Food was excellent though. We had two days of meeting with catered food. Salads and entrees were all very tasty. Desserts rather ordinary though as meeting. Ate in restaurant and not only was main dishes good, so were the desserts. Our table had one of each!

I would stay here again for the right price.

Room Tip: Ask for room away from elevator.
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dj_canada about Renaissance Toronto Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston
1 review
“Not a four star”
3 of 5 stars Reviewed 29 January 2012

This is not a four-star hotel. Sorry. Hallways are dim, dark and concrete. ("Unique", I suppose is another way to describe them.) Lobby and check-in is very basic and standard. No assistance with luggage was offered. The elevators took forever, which didn't even make sense - there are not that many floors.

Our room had some superficial upgrades - new carpet and bed for example - but infrastructure was average at best. The air circulation had a distinct and unusual odour, the bathroom sink had multiple cracks, there were gaps undereath and around the room door.

Unfortunately we were there when a huge slo-pitch ball tournament was taking place and rather than putting "other" guests together, we were interspersed with the teams. There was loud partying in the hall late (2:00am) into the night and the hotel did nothing to stop it. If you are going to accept groups of this size, which I understand, you must pay for a a security guard or two to maintain the peace - so to speak. There were also dozens of cigarette butts in the stairway the next morning.

The electronic check out on the television was very efficient and fast, which was great because we just wanted to get out of there.

Wonderful location for a reasonably-priced three-star hotel with large rooms. If you want a four-star hotel, do not stay here.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelhappy456 about Renaissance Toronto Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceTO, Director of Rooms at Renaissance Toronto Downtown Hotel, responded to this review
31 January 2012
Dear Travelhappy456,

Thank you for taking the time to write about your stay. Feedback is always welcome and valuable in our continued efforts to upgrade areas where attention is needed. I encourage you to contact me with your room assignment so that I can immediately address the vanity in the room.

It is true. Our hotel is unique; from our hallways, to the layout of our rooms, to the annual events that we welcome throughout the year. This is all part of being attached to a stadium. There is never a dull moment.

That being said, we do communicate our events on our reservation sites and recognize that not all visitors to our hotel will be attending a scheduled event in the Rogers Centre. We do our best to separate guests based on their purpose for travel. The configuration of the hotel and the layout of the variety of room types can make room assignments a challenge. I will always recommend that an upcoming visitor call the hotel in advance if they are concerned about their room assignment.

We try to ensure that all of our guests have a comfortable and enjoyable stay by hiring extra security to guide traffic and to minimize noise. Slo-Pitch was not an exception. Even with added manpower, all areas of the hotel cannot be covered at once. Security is dispatched to areas where noise may be a concern. Otherwise they will cover off entrance points to ensure that only guests have hotel access during off hours.

We apologize that your stay did not measure up to your expectations. That is never our intention. Your feedback is of great value. We appreciate you taking the time to share your experience.

Regards,
Andrea Copeland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
1 review
“VERY HAPPY!!”
5 of 5 stars Reviewed 29 January 2012

We had an amzing time staying here! The room was perfect! A great time had by all! We stayed 2 nights for an event and we couldnt have asked for a more amazing weekend!! Good things were just one after the other! We also took advantage of the wonderful pool and hot tub, what a great way to end an evening!! Thanks Renaissance Toronto Downtown Hotel!

Room Tip: Look at the rooms online to get an idea! we stayed on 4 and it was very quiet! perfect!
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Julie G about Renaissance Toronto Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pontypool, Canada
2 reviews
“Monster Jam 2012”
5 of 5 stars Reviewed 25 January 2012

Our stay at the Renaissance Toronto Downtown Hotel was outstanding for our family trip to see Monster Jam this year. The stadium view rooms are the best way to see any event going on at the Rogers Center. And for a family of young children with short attention spans, there is nothing better than having a safe place for them to stretch their legs than the comfort and safety of your own hotel room. The rooms provide an amzing view of the stadium or the coty which ever you choose. The furniture is comfortable, especially the king size beds!! the service is amazing. The breakfast buffet in the main lobby restaurant is really good, with an omelette bar too. Great choices for young and old alike.
Overall, if you ever have the chance to take in a Rogers Center event from the comfort of a Renaissance stadium view room, DO IT!! But if you are just looking for a nicely decorated, spacious and comfortable room for your vacation to Toronto, the Renaissance is the place to go too!!! It is a little pricey, but well worth it when you see what you get for your money.

Room Tip: King Size Suite (behind the elevators on the 4th floor - room 439 to be exact) is huge and great for...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sharon C about Renaissance Toronto Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Renaissance Toronto Downtown Hotel

  • Renaissance Toronto
  • Toronto Renaissance
Address: 1 Blue Jays Way, Toronto, Ontario M5V 1J4, Canada
Price range (per night):* INR10,306 - 30,469

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