not a four seasons, wait util the new one is finished. old, and not well kept. Really a disappointment.

The very best service of a very high class. I was upgraded to a higher room without even asking and enjoyed a very quiet stay in a comfortable room that was slightly old world but nevertheless with high quality french bath products. I felt like they knew who I was and they never hesitated to carry out any request pretty much faultlessly. As the property nears its end and a new one is created, it is my hope that the effortless and relaxed atmosphere carries over.

i stay in this hotel several times a year when i attend board meetings in toronto. it's a really nice hotel in a wonderful location: close to the royal ontario museum, royal conservatory of music, theatres, university of toronto, etc etc. shopping is first class in the neighbourhood and the restaurants are plentiful in the area and quite good. (parking is a bit rich but then you're at the four seasons!)

Stayed four nights "Boxing Week" visiting friends. We are confident the aging hotel has first-class service but we didn't try any of the restaurants, utilize the concierge or conference facilities, so all I can comment on is the room. Booked superior king room at corporate rate at just under $200/night, which is at least over $100 less than the regular rate that week. Room was spacious, clean, comfortable and especially quiet. Bed was excellent and housekeeping fine. However, the bathroom was small with outdated fixtures (low counter-top, low toilet) and the plastic on/off knob for the shower was something you'd expect at a budget motel. On the plus side, the location is superb, with boutique stores, coffee houses and trendy shopping nearby. A new hotel will be opening in 2012, and it's probably a good time to refresh the Four Seasons brand in Toronto.