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Comfort Inn East – reviews, photos

2.0 of 5
440 Second Avenue N, Sudbury, Ontario P3B 4A4, Canada
Hotel amenities
Comfort Inn East
Comfort Inn East
Comfort Inn East
Comfort Inn East
Comfort Inn East
Comfort Inn East
Ranked #15 of 27 hotels in Sudbury
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    9
    0
    2
    4
    3
Date Rating
Rochester, NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Had a great stay!”
5 of 5 stars Reviewed 13 February 2011
2
people found this review helpful

I have stayed here a few times and I always enjoy it. The Fron Desk staff are some of the friendliest I have ever encountered. The room was clean and very comfortable. I really felt at home there. I was surprised that I got my wake up call at 6am from a real person. Haven't had that in a long time! The Breakfast in the Lobby was better than most Comfort Inns that I have stayed at . There was a great selection including Hot Oatmeal and Yougurt which I have never seen at another Comfort Inn. The only thing missing was Cheez Whiz for my bagel. Some of the Comfort Inn's in Quebec have Cheez Whiz. The check out was fast and friendly and I will always stay there while I am in Sudbury even though there are a few new Hotels in the area. This is a place where they make you feel like a real guest. Not a number.

Stayed January 2011, travelled on business
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MichelleWolfe, General Manager at Comfort Inn East, responded to this review
24 February 2011
My staff and I thank you for staying with us and we are happy that you had a great experience. This is our "reward". Cheese Whiz? You just might see it on the menu on your next stay. Thank you for your comments and we will look forward to welcoming you back on your next trip!
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Sault Ste. Marie, Canada
1 review
1 helpful vote 1 helpful vote
“NEVER AGAIN”
1 of 5 stars Reviewed 6 October 2010
1
person found this review helpful

I stayed at the Comfort Inn this past Saturday night. (October2,2010). The first thing i would like to say is the staff was great. The lady working was friendly, efficient and made good conversation. She also gave me easy directions and recommend some great things to do. However that was the only good thing about my stay there. The room smelled sooo bad of smoke i had to go out and buy Lysol to mask the smell cause the spray they gave me to deodorize was horrible. And the Lysol still only lasted a half hour before i was spraying it again. Also I woke up covered in flea bite. Like I mean I had 12 bites on my back and legs, to me that's a lot of bites and they were super uncomfortable on my long car ride home. I called the hotel when i got home and the lady working assured me that her manager would get in touch with me the next day, she verified my information and made me feel like something would come from my situation and sure enough....NO CALL. Nothing! I tried calling back there and the lady at the desk once again took my information and once again NOTHING!!! Thank You Comfort Inn Sudbury cause I will never go there again.

  • Stayed October 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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MichelleWolfe, Manager at Comfort Inn East, responded to this review
7 October 2010
As a General Manager, I am always sensitive to our guests' needs. When the guest told my staff, my first order of business was to have the room investigated by a professional exterminator, which we did. They declared the room insect free. We did attempt to communicate with our guest but were not able to get through. We did however mail them a letter, explaining our course of action. Our guests are very important to us.
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5 of 5 stars Reviewed 13 September 2010
1
person found this review helpful

Staff were very courteous, enjoyed the amazing continental breakfast! Room was very nice and clean.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“If you can get past the stale smell!!!”
2 of 5 stars Reviewed 3 May 2010

We couldn't get the Comfort Inn on Regent, which would have been our preference for the location so we booked at the one on 2nd. We had a NON SMOKING room and that whole place smelled of it. The hallways were rancid with the smell and our room was just as bad. We had headaches all night from the smell, coughing all night, stuffy noses and had to go home and wash every thing we had including jackets, bags to get the smell out of it. That stale smell still haunts me, it was disgusting and I will never stay there again. My friend who is a smoker couldn't even stand the smell!!

  • Stayed May 2010, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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MichelleWolfe, General Manager at Comfort Inn East, responded to this review
27 May 2010
The management and staff have taken special measures to ensure that this problem is dealt with. A special deodorizing tool has been purchased and is being used every in all of our designated smoking rooms. We always appreciate comments that will help us better serve our guests.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Average”
3 of 5 stars Reviewed 25 August 2009

Check-in was very quick and efficient . Kaila was working and helped me find the best possible rate for the best possible room.
There was a large stain on the comforter so we just put it on the floor and didn't use it.
We had a smoking room (bad habit I know) and the only window in the room was a patio door which had no screen. We didn't spend much time in the room because we were visiting friends, but it would have been stuffy in there with or without smoking if we couldn't have the window open.
For some reason we couldn't get the pay-per-view movies to work, but didn't mention this.
Continental breakfast was included, but we slept through and went to Tim Horton's instead.
Otherwise, the hotel seemed clean and comfortable. But I would say just a little overpriced.

  • Stayed August 2009, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Inn East

  • Comfort Inn Sudbury
  • Sudbury Comfort Inn
Address: 440 Second Avenue N, Sudbury, Ontario P3B 4A4, Canada
Price range (per night):* INR7,635 - 9,028

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