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Bentley's Inn – reviews, photos

99 Ontario St., Stratford, Ontario, Canada
Hotel amenities
Bentley's Inn
Ranked #28 of 75 Stratford B&B and Inns
4.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    9
    7
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    1
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Date Rating
Toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“ok but don't expect service”
3 of 5 stars Reviewed 27 July 2010

My daughter & I stayed at Bentley's for a night as we were in Stratford for a theatre weekend. We arrived early & after wandering through the restaurant kitchen & finally finding the front desk the woman kindly allowed us to check in which was great although our loft was very hot & stuffy. We informed the front desk that the air conditioner was not working properly & were told that someone would check it - we were not convinced as no one appeared to be around - it was a very odd reception to an inn.

We went off the lunch & the theatre & returned to a hot & stuffy room - once again there was no one around to talk to so we spoke to the bartender who told us that there might be a problem with the air conditioner but he would have someone check it. We found it very strange that there was no one to talk to that appeared to have anything to do with the inn.

Fortunately when we returned that night the room was cooler & we were able to sleep.

We found the inn very pricey & probably would not return although the two people that we did speak to at the front desk were very sweet.

  • Stayed July 2010, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Toronto
Contributor
20 reviews 20 reviews
Reviews in 21 cities Reviews in 21 cities
54 helpful votes 54 helpful votes
“A great find!”
4 of 5 stars Reviewed 23 April 2010
2
people found this review helpful

As part of a group of women in Stratford for the weekend, the Lofts were a perfect place to stay, and I would not hesitate to recommend it to others! The accommodations were great value ($125/night + taxes in the off season), in a location that can't be beat, and with clean and modern rooms.

Location & Parking:
Right in the heart of downtown Stratford, the Lofts are located above Bentley's restaurant on Ontario St. To access the rooms, you go up a flight of stairs either directly behind, or in front of the restaurant (not sure if there is an elevator for those less mobile). The reception is at a desk just inside Bentley’s.

Free parking is included in a clean, covered lot about two blocks away (5 min walk) on Cobourg St. The walk was not an issue for us, especially since we did not drive the entire weekend --- however wanted to highlight the off site location for those of you who might find this inconvenient. There is a parking lot behind Bentley’s that was handy for loading/unloading the car and checking in (entrance off Albert St).

Accommodations:
We stayed in loft 109, which had a king bed on the lower level, and two single beds on the upper floor. The unit was very large, spacious and clean, decorated in a tasteful modern style. The main floor had a small kitchen area (including a microwave, kettle, tea pot, ice bucket, with milk, creamers and bottled water in the fridge), a desk, dresser, dining table and chairs, and armchair in front of the huge flat screen TV.

In addition to the single beds, the upper level had a smaller flat screen TV, an armchair, armoire, and is where the bathroom is located. The bathroom was very spacious and clean, with a ceiling fan, and large walk-in shower. Toiletries included shampoo, conditioner and lotion. There was a wall-mounted hair dryer (in other words, not a great one!).

There were individually controlled heaters downstairs, upstairs and in the bathroom which were really effective in warming up the rooms in the evenings. For those who are particular about your bed, note that the mattresses are not spring mattresses (they are tempurpedic – which I found quite comfortable).

Our loft had a huge skylight to make up for the lack of windows (109 being an interior unit) that let in a lot of sun in the morning. If you are at all sensitive to light and want a dark room to sleep in, or might feel claustrophobic without windows, make sure you choose an exterior room. Note that the hotel website has floor plans for every single unit, so you can easily identify which room you would prefer to stay in.

Remember that since this is a loft, everything is very open which means quiet/privacy might be an issue for some. To access the bathroom, you need to pass directly through the sleeping area upstairs. If you are watching TV downstairs, this could disturb anyone sleeping on the upper level. Just a watch-out in case this might be an issue for you!

We took advantage of the free wi-fi which had a pretty good connection.

Service:
I don’t imagine you can expect the same, instantaneous service you would get at a standard hotel; remember that this hotel is run by the same people who manage the restaurant below and don’t necessarily have staff on call. For instance, upon checking in we noticed that the TV was not working, and while they said they would have someone look into it, the issue was not addressed the entire weekend (not a big deal for us as we were mostly away from the hotel). If you’re used to having super attentive, top-notch service, while the front desk staff were certainly friendly enough, this probably isn’t the place for you!

Overall, this was a great find, and I definitely wouldn’t hesitate to stay here again in the future. Any questions? Feel free to send me a message.

  • Stayed April 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarnia
1 review
“Clean, modern, great layout, great location. Loved it.”
5 of 5 stars Reviewed 13 April 2010

Stayed with our older kids who loved the upstairs beds. Great having 2 TV's. Loved the decor, wonderful beds, great radio, fireplace & we had a large skylite in our room (102). Having the kitchenette was handy as well. Staff was friendly, great restaurant downstairs, could not hear any noise from there even on weekend. Highly recommend.

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LucySarnia about Bentley's Inn
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London
1 review
“If you are looking for a great pub or a nice hotel room.. Bentleys is the best!”
5 of 5 stars Reviewed 3 April 2010

-nice and comforting, friendly atmosphere.. Bentley's realy made my trip to Stratford outstanding! I deffinltey would reccomend this, for families with children or a couple it is great for both.

  • Stayed February 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Elizabeth9655 about Bentley's Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Western New York
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Very nice - very clean - center of everything”
4 of 5 stars Reviewed 4 September 2009
1
person found this review helpful

The pros: newly renovated rooms (last two years); You are in the center of downtown and can walk to everything which we loved; Food in the restaurant was good and the entire place was very clean and modern; Staff were friendly.
The cons: A bit pricy; Steep stairs. If they ask you if you need help with your bags take them up on the offer!
We had a great time and would recommend this place for your first trip to Stratford, once you get a lay of the land you could probably find a cheaper hotel on the outskirts of downtown.

  • Stayed August 2009, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Bentley's Inn

99 Ontario St., Stratford, Ontario, Canada
Price range (per night):* INR4,347 - 13,542

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