When you check in you need to sign an agreement with a bunch of conditions on your stay such as your kids won't be playing in the halls and there is a curfew of 11pm. Fine - I understand they've had teams before who obviously upset other guests. When I mentioned that as I was reading the form, I was told they had zero tolerance for kids acting up.

Friday night my 11 year old was in the hallway around 9:30pm. She was just outside our room and my door was wide open so I know they were not being nosy or disrespectful. She ran across the hallway (across - not down!) from one door to another to give a friend a hug.

The same rude man who checked us in approached her without attempting to find a parent though he knew all our rooms were together right there. He told her he was giving her a verbal warning and that she and her family would have to leave the hotel if he caught her doing anything else. She came to our room scared of course as she's not used to ever receiving warnings especially by strange men as well as with a threat.

I called the front desk immediately and told him he could not approach young girls without parents present or I would be nervous enough to call the police. I also called Customer Care to tell them so it wouldn't happen again during our stay. I was told the mgr had one week to fix the situation or they would get involved.

Since then the mgr has contacted me and promised to get back within the week. Nothing. I just called Customer Care today and was told they needed to talk to her and that it didn't say anything on my file about her promising to follow up with me.

Obviously Best Western does not want teams there so they should say that when you call to book as lots of hotels would have been happy to have our 14 rooms.

SPORTS TEAMS - GO ELSEWHERE

Although the service, food and facilities are ok, this Hotel is not that accommodating with small businesses using their facilities. Their daily rates for renting a 10-person meeting room are stratospheric and they are pretty inflexible when it comes to adjusting their rates. They have to realize that not every business using their facilities is a Fortune 500 company.

Also, $15.00 per pot for coffee and tea?!?!?!?!?! We are not made of money. If they want repeat business, then they have to lear how to be flexible with small businesses like ours which have modest budgets for this kind of thing. My profit margin was next to "$0.00"!!

My advice for anyone considering using this place for any kind of a business meeting: STICK WITH RENTING A CHURCH BOARDROOM!!!

Had to get a room at short notice & called around to see where I could just flop my head down for the night at 2:30 a.m., & the HI Express wanted $159, Comfort Inn was full, so I called the old Holiday Inn that's been converted to Best western in the last couple of years I guess. Their rate was $114, so I booked it thinking, "well it's gotta be close to 50 years old, but I'm so tired, I really need to sleep." Room had a king size bed, (think they may have even upgraded me to a executive room), had a mini fridge, microwave, & a big comfortable bed. It is a 2 floor hotel, & no elevator that I couild see or was pointed out to me (in case stairs are an issue to you). Bathroom was a fair size, (laso had another sink/mirror outside the bathroom, which comes in very handy when travelling with the signiciant other, and/or kids. What struck me was how clean it was, I expected it to be showing it's age, & while it may not have been brand new, it was maybe the cleanest room I'd ever been in. Good to know for any of you that are "clean o phobes". Only negative comment was after I had grabbed the newspaper out of the hall floor outside my door in the morning I didn't replace the privacy lock bar (that keeps even staff with a key from entering), & around 10:30 a.m., a fellow (who I assumed worked there) walked into the room (no knock that I heard) & when I said "hello, what are you doing in here?", he asked if I had ordered a crib to be delivered as "they had sent him up to deliver one." I told him no, he apologized & when I left an hour or so later, the crib was in the hallway out the room across from mine, so not sure what had happened. Despite that, i'd definitely stay here again & recommend it, is right off the highway, handy to a Costco, Montanas, Perkins & small mall, & was very, very clean.

This is our first trip back to this hotel since it made the switch from Holiday Inn to Best Western. The rooms are still quite decent and well-kept, and the hotel itself still offers generally pleasant service. However, the Wrigley's restaurant leaves a lot to be desired.

We went there for breakfast during our stay and not only did we have to wait 30 minutes for service, the waitress got my wife's order wrong and we were forced to wait another 15 minutes for her correct order to be delivered. No mention was made of a discount or comp on any portion of our breakfast. My recommendation is to drive down Lake Street and have breakfast (or lunch and dinner) at Fregos, where the service is much better and the cost is much lower.