We stayed here only one night, but would definitely stay again. For a value hotel, we were really pleased. The rooms were very large. We are a family of four with a very busy toddler and there was plenty of room. The room was very large and clean, as so was the bathroom. The best thing about the hotel, though, was the service. We had some noisy neighbours and I called down to the front desk to complain. She apologized and said she would take care of it immediately. By the time I hung up the phone I already heard her knocking at our neighbour's door. She did take care of it immediately and we had no trouble after that.
After we checked out, I realized an hour later that I had forgotten the charge cord for my iPhone. I called the hotel back and she put me on hold while someone ran up to my room to check. Moments later she told me the cord was at the front desk waiting for me.
I would recommend this hotel to anyone who is looking for value without compromising on service or cleanliness.
Room Tip: There is no elevator so if you have mobility issues, ask for a first floor room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 December 2011
Good Afternoon,
The team here at Super 8 Sault Ste. Marie really appreciate your review. We are constantly looking to improve and develop our property to provide the most value to our customers. We hope you will stay with us again if you are planning a trip through Sault Ste. Marie. Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC