Now that my daughter is attending university in Peterborough, we have stayed at this hotel three different times. The good thing about it is that it has a cool pool that is both indoor and outdoor. That's what attracted us to the hotel. The first two times we stayed there, we were awakened by noisy people at 2 or three in the morning. Once it was kids running up and down the hall. Once it was people out on the balcony yelling till well after 3 in the morning. The third time, both those things happened and to add insult to injury, the hot tub was closed on Saturday evening "until next week". Every time we've been there, there've been a lot of (drunk?) disorderly people around the pool area and it's very crowded. At $168 a room, including tax, we've given up. To be fair, in each instance, the hotel staff appeared to do their best to address the issues, but either they're not very affective, or it's a chronic collection of issues and situations that can't be addressed. A much better deal is the Best Western Otonobee Inn - less than $100 a night and includes a free breakfast, lovely rooms, complete with pull out couches, friendly staff, and QUIET nights. NEVER will I stay at Peterborough Holiday Inn again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 January 2012
First of all I would like to apologize for the issues you have had at our hotel, we are a family friendly hotel and the only hotel in Peterborough that has a restaurant so we are very popular with families of sports teams traveling to Peterborough. On times when we are busy with large groups we have extra staff on to ensure noise policies are enforced and have people removed from the hotel if necessary but as we are dealing with many different personalities of people this can sometimes be a challenge. We do have an executive wing of the hotel where the rooms only have 1 king size bed with a beautiful view of little lake that teams are not booked into, these rooms tend to be quieter during the busier times in our hotel. We do hope to see you back sometime and I am confident that you will enjoy your stay if you do.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC